Extended Warranty

[gordonh]

Has anyone taken one of these out?

I've been looking at the Toyota UK site trying to get a list of what's covered and not covered but can't find one. Even tried phoning the number and they didn't have a list as they just handle the 'admin side', waiting on hold to talk to the claims dept got boring.

One bit I was interested in was

Free Club Toyota membership

When you buy a Toyota Extended Warranty you receive free Club Toyota membership for as long as the warranty lasts. This entitles you to the many Club Toyota benefits (including Roadside Assistance in the UK and Europe), whilst saving you the normal annual membership fee.

I thought that by taking it out early (instead of waiting for the car to be 3 years old) it might be a way of saving the £60pa fee for the next 18 months (my car is 18 months old atm), but it seems that the free TOC membership only starts after the car is 3 years old. This is because the 'Extended Warranty' only starts after the car is 3 years old, but this seems out of line when the extended warranty allows drivers to exceed the 60k miles and still have the full 3 year warranty plus the extra 12/24 months purchased (see second page of this PDF http://www.toyota.co.uk/bv/1024downloads/Toyota_Warranty_PL.pdf ).

One thing I did find out as well was that if you pay over 10months by direct debit you also get a 10% discount. So unlike your insurance companies that try to screw you for paying in installments, for some reason Toyota actually pay you to do so.

TOC membership seems like a cheap way to get AA/RAC type cover unless it's included in your insurance or you have personal membership of AA/RAC due to multiple vehicles.

So pricing it up:

2 year extension = £405 (£450 -10%) = about £200 per year

with the free TOC membership(£60) you are down to about £140 per year, and you must use Toyota Servicing during that period, probably about £150 per service in the next 2-3 years.

So you are back up to just under £300pa to protect your car from breakdowns over years 4/5.

If you go without:

Can probably get the servicing done at independants for about £100pa(esp if you are a low mailage driver), and the breakdown cover will cost about £50 (either as part of your personal cover for multi vehicles, or the extra charged on your insurance policy). So that's about £150pa.

This will leave you with about £300 to cover any problems that have developed in years 4/5.

So now a couple more questions

Does anyone see any major problems in my numbers?

Can anyone that now has a 5 year old Aygo(or high milage) let me know what has gone wrong in years 4/5 and approximate costs? (esp warranty type stuff)

I know it's a long rambling post but I figured it was best to actually put down the numbers and my reasoning as my automatic thought at the weekend was to buy the extended warranty, but now after actually looking into the figures I'm not so sure. If the warranty had also included TOC membership for the rest of your warranty as well (ie the whole warranty not just years 4/5) you would possibly save another £120 which might help the figures, but it doesn't.

[daveyjp]

Ours was three in January - we were never even offered an extended warranty. The car is so simple to work on you would have to have a major problem to get close to getting your money back on a warranty.

If you look at the service schedule the 4th year is potentially one with a big bill at a dealerhip - we were told this as they tried to get us to buy an up front servicing package for years 4 and 5 - so before considering if the warranty is good value ask them how much a year four service (including brake fluid change) is as this may affect your maths of £150 per service.

The only exception to this would be if you have the auto box which is a complicated piece of kit that most independents would run a mile from.

We joined Autoaid breakdown cover - £37 a year for cover for both of us in any car we are driving.

[ihpj]

I intend to renew the Warranty on our Aygo when it falls due for renewal in two-and-a-bit years time without question. I just can't be doing with the hassle around fixing if it breaks :)

For the price though, the Toyota Extended Warranty seems decent enough. Give me a few and I'll post up information for you :)

[ihpj]

Right-O,

THIS should answer your question as to coverage and THIS should give an indication on price.

[gordonh]

The price is in the PDF I linked to in the first post (just fixed the link as it was including the brackets). But thanks for the whats covered image though, it looks like most things are pretty well covered.

[miss_d_bus]

I wonder what the chances are of an MMT box !Removed! up after the 3 years? My car will have its 3rd birthday in June (and only done 15,000 miles) so I am wondering if a 2 year warranty extension is worthwhile, i.e. how likely it is to actually get things paid for through it without battling with the dealer saying it is a wear and tear issue.

[Parts-King]

I wonder what the chances are of an MMT box !Removed! up after the 3 years? My car will have its 3rd birthday in June (and only done 15,000 miles) so I am wondering if a 2 year warranty extension is worthwhile, i.e. how likely it is to actually get things paid for through it without battling with the dealer saying it is a wear and tear issue.

From my limited experience of handling extended warranty, I can assure you the Toyota extended warranty is by far better than any off the peg warranty you can buy. It does what it says on the tin, an extension of the original warranty, with some exclusions which are clearly listed. There is no exhaustive list of parts covered, but look at it this way, if it is NOT on the exclusion list then it will be covered if the part has failed. Another important factor is it covers consequential damage, so if the water pump fails and rips the V belt apart as well, then both parts are covered, you wont get this with an off the peg warranty

Kingo

[miss_d_bus]

That sounds quite reasonable, given its coverage. I just worry about the possibility of the MMT box going faulty and have a huge bill I cannot easily pay without running up a huge credit card bill, yet the Scrooge in me is thinking about spending the warranty money out and not actually needing to use it! I suppose the MMT is going to be pricy to get fixed (obviously hard to quantify with this broad question)?

[gordonh]

I'm still not totally against the extended warranty, the free TOC membership during the warranty period would have clinched it for me. But I've now got an email address at Toyota UK that I intend to mail and get a real conformmation as to if you get it for the whole warranty or just years 4/5 soon.

The price does look good, perhaps I should have bought a 5 year Toyota service plan instead of a 3 year one.

[miss_d_bus]

gordonh - It must be me misunderstanding but if your car is 18 months old, why would the extended warranty be worth buying if you have the standard one until year 3?

[gordonh]

It's worth buying now incase the price goes up in the next 18 months, it's worth buying now if I know I have the funds available now and not having any guaranttees that I will in 18 months, also it would be worth buying now if the free TOC membership(breakdown cover) was extending to all years that your car is under warranty.

[miss_d_bus]

Aha! I didn't realise one could buy it in quite as fast in advance as you are considering. That does make a lot of sense :)

[DONFRAMAC]

Aha! I didn't realise one could buy it in quite as fast in advance as you are considering. That does make a lot of sense :)

My dealer only mentioned the extended warranty at my 3-year service visit. The price was good, at £350 for 2 years inc. the 2 years Club Toyota,inc. full RAC (now just changed to AA). Subsequent extensions would be 1 year at a time, up to 7 year max.

When my Yaris D-4D was 5 year-old the price was £350 for 1 year, inc. Club Toyota & AA. I wanted a deal for their ex-demo 9 month old Yaris TR D-4D, but the credit crunch bit at that dealer early, so I got a new Fiesta.

The warranty extensions at Toyota are much better than Ford, but you should go for the proper "TOYOTA" version rather than the dealership's offering, as when a dealer goes under, so does the warranty, as happened in Ireland and the Midlands:-- both chains of dealers.

When I bought my Yaris, the deal only came with one year of Club Toyota/AA (RAC at that time). As with Ford, extend when prompted, after year 1, at ~£55.

My wife didn't bother continuing the cover, and ended up paying for a new Battery during the warranty period, as it was too expensive to have the car hauled 110 miles. Prompted new membership of Club Toyota, and 2 weeks later the alternator boiled the new Battery. Recovered and fixed free!! (alternator costs about £400: clutch for an Aygo, about £600;-- she is now on her second Aygo). Her battery/alternator problem was with a 2 1/2 year old Corolla 1.4 T2, her 3rd Toyota.

The "TOYOTA-ISSUED" extended warranty can be covered by any Toyota outlet/service point, not so with the dealer's own offering-- not transferrable to another dealer.

Having said that, the UK Toyota Customer Services Dept. seem to be intractable, and a senior executive from Lexus was drafted in to try to improve things, a couple of years ago, but improvements are slow; -- just check out the saga of gearbox troubles with 1.3 litre 5-speed Yaris models. They really HAD to bring in the 6-speed box. The 1.8 litre petrol engines needed new engine blocks, so they are no longer in the Auris, but it was the Avensis where it earned its reputation. But no car company is without its skeletons. (VAG 1.2 3-pot petrol/1.8 litre petrol 20 valve).

[ihpj]

On the point of Warranty, just make sure you buy the manufacturer product, rather than the one offered by the Dealer Group. In my experience, manufacturer backed Warranties have always paid out without fault whenever problems have arisen. Just know what you are buying!