Auris Climate Control Not Blowing On Windscreen/feet

[grant w]

Just sold my Auris I needed something bigger but just in case I posted a topic about a year ago about the heaters not blowing to feet or the windscreen. The climate control display showed it was, but there was no actual air getting to these areas.

I removed the paneling from the drivers foot pedal area and I noticed the motors were operating but the cog was not turning because it had some broken teeth so it was unable to mesh and open the flap to control the direction of air flow.

I contacted Toyota who were aware of the fault it turns out you need a whole new heater control box and its a complete dash out job. You cannot replace just the broken cog, its seems its a problem across the toyota range the Prius has the same faults.