Ignition Key - Not Turning

[Lucy Locket]

I've only recently purchased a 1999 Avensis (Luna) - the ignition key has gotten stuck twice when trying to turn the engine over - has anyone else experienced this problem? If so, was it resolvable? And how?

[knowlson]

When you put the key in and try to turn it does it not turn? or does it turn a bit then stop??

[Lucy Locket]

It doesn't turn at all.

[knowlson]

Do you have a grey ignition key with your car? Last year my car had this same problem I used the grey key ( it is used to open all doors apart from the boot ) and this started the car I cannot explain why all I know is that it worked might be worth giving it a go

[Lucy Locket]

Thanks, the issue I guess is that it's only happened twice, and I was wondering is it maybe just a case of oiling? I've been using the same key since I got the car a fortnight ago, it's the black one, that operates all the central locking and the boot.

[knowlson]

I also had this same problem again last month

I have No idea why it happens only that the grey key fixes it in my car

You might have an immobilizer in the key that could be going wrong dead Battery??

[Lucy Locket]

I've to bring it back to the garage at the weekend to get a new wingmirror, so I'll ask them about that - many thanks for your help.

[knowlson]

No probs hope you get it fixed

[Lucy Locket]

Hi all, just to advise that i got my locked key problem sorted - apparently when the steering lock is on - the key won't turn, you need to nudge the wheel a little in the direction of the key to unlock the key!