Stuck

[Miseryguts]

I put my Tom Tom plug into the powerpoint on my Auris Icon and its stuck and will not budge.

Any ideas? before I use huge amounts of brute force :-)

[FROSTYBALLS]

Previous topic from last year - though we don't know what the outcome was: http://www.toyotaownersclub.com/forums/topic/151076-tomtom-charger-plug-jammed-in-power-outlet-socket/?hl=%2Bpower+%2Bsocket+%2Bjammed

[korat102]

Can you twist the plug in the socket? If so, you might be able to turn it while pulling and loosen it that way. It's probably one of the springs on the side of the plug worked loose and jammed up against the rim of the socket. Turning it might twist the spring enough to allow you to work the plug out.

Some plugs have little screws in the side holding them together, if yours has one that's accessible, you might be able to dismantle the plug in the socket (remove the fuse feeding the socket first) and extract it piece by piece.

Other than that, you'll have to get behind the panel and remove the socket.

[beachlife]

The previous topic Frosty pointed to had a suggestion to use WD 40 but I would use plusgas rather than WD 40 you can get it from many places, such as here

http://www.toolandfix.com/plus-gas-lubricant-400ml-aerosol.html?gclid=CL73zeKM5r8CFY_MtAodwyYAnw

I have used plus gas to release many things where WD 40 did not work, but leave it in over night to allow it to penetrate. However as the original poster from earlier topic never posted back perhaps he found another solution.

[Miseryguts]

Thanks for the help,I've just had another go at it and its rock solid,I can't twist it or wiggle it.

Its one of those plugs with a usb hole in the end of it so at least I can remove the Tom Tom easily.

Looks like a trip to Toyota.

The Tom Tom is only a couple of months old and its the first time I have used it,in fact its the first time ANYTHING has been plugged in the powerpoint.

I suppose Tom Tom will blame Toyota and Toyota will blame Tom Tom.

We shall see tomorrow.

[FROSTYBALLS]

Let us know what happens.

[Miseryguts]

Took the car into Toyota who are going to order a new socket (the service manager was amazed as to how tight it was jammed in).

Phoned Tom Tom and they said that their warranty only limited them to replacing the plug (if found faulty) not paying for its removal from the car.

I guess we will wait and see.

[korat102]

There have been a surprising number of complaints on the internet about the TomTom plug, in particular, getting stuck. Their response seems to be that their plug is within spec so tough... Maybe worth getting an extension lead before plugging it in to the new socket...just in case.

[Miseryguts]

Update !!

Toyota have just fitted a new power outlet under warranty (thanks Toyota) and advised me not to use the TomTom charger again,they tried my phone charger and it fitted with no problem.

TomTom you have a problem.

[korat102]

That's good to know :)

Try an extension lead if you need to use the TomTom, a new lead is cheaper and easier to replace than a socket!

[Miseryguts]

I have been inspecting the Tom Tom charger up against a couple of other chargers I have.

The Tom Tom plug is larger diameter plus the springs are very shallow and don't spring much.

Other chargers are smaller diameter and have bigger springs ,this would stop the charger jamming.

korat102,what do you mean by extension lead?

and where do you plug it?

[Raistlin]

Can't you trim the fitting so it's not so snug ?

I think the extension lead korat102 is talking about runs off the cigarette lighter.

[korat102]

Something like this: http://www.amazon.co.uk/Hama-Extension-Cable-Cigarette-Lighter/dp/B007M6NJ3U/ref=pd_sim_sbs_auto_9?ie=UTF8&refRID=0S5B3N3ZJRAZV0C7N7JS

Just a way to avoid having to plug the TomTom into the expensive and awkward to replace power socket, Plug the extension lead into the cars socket and the TomTom into the other end of the lead. If the TomTom gets stuck in the socket on the lead, it doesn't matter so much, you can still unplug the extension lead from the car if you need to and just leave the TomTom attached to the lead.

The alternative, of course, if you know what you're doing, is to cut the bad plug off the TomTom's lead and replace it with one that fits properly...one of these maybe http://www.amazon.co.uk/Durite-Cigarette-Lighter-Plug/dp/B0051OC7UQ/ref=pd_cp_auto_1. Watch the polarity if you do that!

[Miseryguts]

Thanks for your help guys I will check it out.

[Miseryguts]

korat102,sorry I didn't read the rest of your post,a usb plugs into the charger that fits in the power point.

I have another of these chargers and it fits fine but its the wrong wattage/amps etc.

I have ordered another from Amazon which should cure my problem.

[Joe50]

Ive just suffered exactly the same problem on my two month old Auris. The Tom Tom plug is firmly jammed in the socket. Either there is a problem with Tom Tom plugs or with the Auris sockets - all answers and solutions most welcome please!

[FROSTYBALLS]

Other similar threads -

http://www.toyotaownersclub.com/forums/topic/169014-lighter-socket12v-socket/?hl=%2Bjammed+%2Bpower+%2Bsocket#entry1392986

http://www.toyotaownersclub.com/forums/topic/151076-tomtom-charger-plug-jammed-in-power-outlet-socket/?hl=%2Bjammed+%2Bpower+%2Bsocket

I suspect the springs on the plug get stuck in the recesses on the sides of the socket. Have a look at post 11.

[Miseryguts]

My TomTom did the same thing although it was fine on my previous car.

Took my car into Toyota and they got the plug out free of charge.

As to why it stuck,God knows,maybe the springs are too stiff,who knows.

I bought an aftermarket one from Amazon,no problem.