My Rav needs its third engine on 81000 miles

[Emma B]

Hi everyone please can you help me? My RAV4 T180 was registered in September 2007, in November 2011 it had done 42000 miles and needed it's engine replaced due to a known problem. My car has now done 81000 miles and needs replacing again with the same problem. I believe that the engine that was replaced wasn't reconditioned to their new standards because the head gasket needed replacing in May 2013 18 months after the engine was replaced. I don't think I should be out of pocket by paying for this as I feel that an engine shouldn't need replacing every 40000 miles when it gets serviced and maintained by Toyota every year. Please can someone give me advice on what I can do. 

 

Thank you

[gloucester]

Did you buy it new? If not was mileage correct? Contact trading standards and AA or RAC if a member for advice. Regards.

[FROSTYBALLS]

Hello Emma - welcome to Toyota Owners Club.

Toyota covered the head gasket issues on the AD series engines for a period up to 7 years or 111,846 miles, whichever occurs first, from first registration. Coverage was provided on a case by case basis. Unfortunately your car is outside the coverage period based on age.

You can ask your Toyota dealer to approach Toyota GB to ask about a goodwill contribution towards the cost of repairs, but be aware that Toyota aren't legally obliged to provide a goodwill contribution, and a 'contribution' doesn't mean they will meet the full cost of repairs.

Post moved to the Rav4 club.