Auris 1.6 Icon CVT banging noise from offside front

August 15, 2016

Hi all

im at the end of my tether with my 2013 Auris, bought it last December part exchanging my 2012 Auris MMT that I was unhappy with! Anyway, 2 weeks after I bought it I took it back because we heard a noise coming from the offside front of the car, it sounds like the exhaust hitting the heat shield or a suspension bump but it mainly does it when turning right and doesn't always do it going over sleeping policemen! The supplying dealer couldn't find anything so I left it until March this year and when it went in for service I find the dealership has changed hands and the new dealer has no access to the old dealers records! The new dealer couldn't find anything wrong but the bumping noise stops for 2 weeks!!! The car then had to go in for a replacement rear wheel due to corrosion and whilst in they looked for the bumping noise but couldn't find anything! The dealer advised to bring it in the night before and leave it with them so arrangements were made, time was booked off work and they then had the car for a day and a half! Upon returning to the dealership they said we've replaced an engine mount! For two weeks the noise stopped only to return, by this time I'm so fed up the wife said ignore it! Anyway whilst checking the car at the weekend I noticed a date stamp in the offside engine mount of Feb 2013 so went onto My Toyota to find no record of the work has been logged with Toyota! Anyone had a similar fault and how did your dealer cure it? I'm currently waiting for an explanation from my dealer before I go direct to Toyota and poke em with a large stick! I find the build quality of the Aurises aren't a patch on earlier Toyotas we have owned!😱

August 15, 2016

I had a noise at first from mine when I bought it, turned out to be the exhaust hitting the underside of the car due to (I believe) someone at the garage reversing into something because the back tail pipe looked shoved in slightly. Anyway took it back and blistered the salesman's ear so got new back half of the system fitted.

From your description it would seem to be the suspension, either strut, anti-roll mount or drop link. I say this because when it's been into the garage it seems to be OK for a while, could be the suspension takes a different set when they jack it up then let it back down so it's OK for a little while then settles back and starts again.

I think you're being far too nice with them about it, put the car through their showroom window - that'll get their attention.

October 5, 2016

Well, final sorted, they greased the engine mount and will replace if it makes the noise again?!?, So, traded it and the wife's Aygo for a brand new Yaris Orange Edition, dealership totally rubbish though, they couldn't get the delivery date right and the Manager promised to be on hand when we collected the car, guess what? HE wasn't there!!!