USB Port Not Working?

[gswindale]

Hi All,

I have recently purchased a 2nd hand 2013 plate Auris.

I have so far attempted to connect my old Creative Zen MP3 player by USB; a brand new USB stick and also my mobile phone to the USB port - in all occasions the USB option on the Touch & Go (or whatever it's called) system has not been enabled.

Is it likely that there is an issue with the USB port in the car itself; and would this be covered under any warranty if it requires fixing?

Many Thanks

[FROSTYBALLS]

Without knowing what country you're in (your profile provides only the most basic of information), members cannot say whether the car is still covered by a new car warranty, so will be unable to advise. If you bought the car from a dealer, go back and ask them to sort it.

[gswindale]

Thanks - will give them a call on Monday.

[eygo]

the usb port connects into the rear of the head unit it may of come loose and need reseating

[franse21]

Also check drives are formatted correctly, need to be in FAT32 afaik, but this restricts file size.

[gswindale]

Just an update after taking it in & them confirming it didn't work - they finally took it in today & discovered the port was not connected at all; so have had it reconnected & all is working fine now.

Back home & my Creative Zen MP3 player now works perfectly as far as I can tell.

[eygo]

just what i said its on a push in plug on the back of the head unit or sat nav unit

glad its sorted for you