2nd service "extras"

[monkeydave]

so on every service they ask if you want fuel treatement and on the major service they ask if you want a/c treatment which i always say no too

my questions is if i get a fault with the a/c compressor in the future will they not cover it under the warranty because i didnt pay the "extra" on top of the £295?

i mean they didnt even change the brake fluid as it is perfect clean and no pad wear, but it is part of the service and they put it down as using it on the service, but as i marked it it is still as the full mark with no one touching it, same with the screen wash and Battery in the fob.

they did change the pollen filter though as i checked and the old one was grubby

basically to me the service is an oil change and a stamp for trade in value at a later date and not much else.

[FROSTYBALLS]

The air conditioning treatment is only to sanitize the system to reduce the occurrence of unpleasant smells.

If a fault develops with the air conditioning compressor whilst the vehicle is within the new car warranty, the warranty repair is not dependent on whether one has had the treatments done.

Some dealers from other marques also offer similar services - e.g. our Hyundai dealer does.

One can also buy similar air conditioning treatments from the likes of Amazon, Halfords, etc, if one wishes to carry out a treatment oneself.

[monkeydave]

21 minutes ago, FROSTYBALLS said:

The air conditioning treatment is only to sanitize the system to reduce the occurrence of unpleasant smells.

If a fault develops with the air conditioning compressor whilst the vehicle is within the new car warranty, the warranty repair is not dependent on whether one has had the treatments done.

Some dealers from other marques also offer similar services - e.g. our Hyundai dealer does.

One can also buy similar air conditioning treatments from the likes of Amazon, Halfords, etc, if one wishes to carry out a treatment oneself.

good to know , thanks

[Heidfirst]

2 hours ago, monkeydave said:

i mean they didnt even change the brake fluid as it is perfect clean and no pad wear, but it is part of the service and they put it down as using it on the service, but as i marked it it is still as the full mark with no one touching it, same with the screen wash and battery in the fob.

if you think that they did not do work that they should have done, have claimed to have done & that they have charged you for I would be challenging them on it.