2019 Rav 4 Infotainment Not Starting

[Adrian Lavery]

I have a few time driven off only to notice after a few minutes that the infotainment screen Simply displays ‘Starting . . . , ‘ but doesn’t actually start.  Anyone else had this problem?  Normally after switching ignition on and off it works.  Has happened about 4 times in last week.  I have a video off it. 

[Ezcritique]

Hopefully just a software glitch, is this the only issue you've had with your new Rav since collection? 

[Adrian Lavery]

Yes, everything else is great. Mine has the JBL Speakers so wondering if there is any slight variation in the software. 

[PeteB]

My Excel has the JBL/PVM upgrade (assume that's what you have?) - no problems like that with mine (so far!).

Reached 3300 miles today after a 300 mile trip, and lots of short journeys, so no shortage of starts.

My only gripe is that the playlists on my USB stick (which worked fine with Gen 3 & 4 Prius, and several other models) won't work on this system.

[mdekkers]

Yeah can confirm. Happened once so far. I'm in the Netherlands, also have the JBL system. 

[Devon Aygo]

What is the navigation software version?

Press setup then scroll down to Software update.