Latest Map update not working

[frenchreg068]

I downloaded the latest update yesterday (6.14.0L) and after unzipping to a USB key it just does not start.  I sat in the car for over 5 minutes without any success.   Am emailing Toyota to find out why this is not working.   Never had a problem in the past.

[WP1313]

I ran this update 4 or 5 days ago and worked fine for me. It took me a few times to notice I had unzipped the contents into a folder on the USB key. Are all the files on the root of the USB key? 
 

I plugged the USB key in and nothing happened when I eventually got the files in the correct place. 
 

To initiate the update, I had to turn the car off and then restart the ignition to “reboot”  the Touch 2 system. Once it had booted up, the system recognise the update was there and waiting to be done. 

[frenchreg068]

This is what I have on the USB key exactly as it was unzipped to the key

 

Screenshot 2019-10-28 at 17.08.05.pdf. (don't think this worked)

[Jonmartin]

Are you using a Windows pc or an Apple ? I had the same problem when I did mine. I was using a MacBook and although it looked fine on the usb, the car ignored it. So I tried again with a Windows PC, worked fine after that. It’s a pain in the #### to do, you’d think Toyota could make it easier to update.

[frenchreg068]

Yes I'm using a MacBook Pro, I have emailed Toyota and have had a acknowledgement and will get a reply within 24/48 hours. I probably could get access to a Windows PC but not for a few days.

This is what my USB looks like:-

>6.14.0L

        activation code.xml

        KaliSWDL.Log

         >Nav

           swdl.iso

           swell.iso.md5

           swdlinstall.iso 

           swdinstall.iso.md5

 

I tried to upload a screen shot but it hasn't worked, under Nav are all the other files.

 

 

 

 

[Jonmartin]

I to contacted Toyota and was given this phone number, they were helpful.

Toyota Multimedia 0344 701 6202

[WP1313]

That’s what I did and could get it to work. It should be like this:

 

USB Disk >
 

         activation code.xml

        KaliSWDL.Log

         >Nav

           swdl.iso

           swell.iso.md5

           swdlinstall.iso 

           swdinstall.iso.md5

 

just need to move the first two files and the Nav folder out of the 6.14.0L folder and once empty you can delete it 👍

[frenchreg068]

Thanks William, I did what you advised and it worked.  Took about ¾ hour to complete, which is faster than last update which I seem to recall took over 1 ¼ hours.