Yaris Cross - delivery, etc .......

[Primus1]

Well I’ve tried logging in using the details I used for the app and nothing doing, I’ve tried registering but it says details already in use, I’ve double checked my password and user name, but still “ computer says no”..do they do a semaphore version..?

[anchorman]

I can pull an engine apart but a computer is witchcraft to me.  Can one of the computer nerds help Alan please 👍

[Cyker]

All I can suggest is try logging in in incognito mode (CTRL+SHIFT+N in Chrome) or clear cookies and restart browser, and if that doesn't work request a password reset...

[Roger_N]

The dealer sets up the account and then you have to use the same login email and password, so it may be worth asking them to login in with email and the password used then verify what it was.

It cold be using an uppercase letter or typing the letter O instead of a 0 (a zero).

Password are case sensitive

If they can’t login they should sort it with Toyota.

[Primus1]

Incognito mode..?, do I have to have a false beard..? I’m trying on Toyota Europe, should it be Toyota uk,….?

[Cyker]

Haha, if you want to  

Incognito mode is just a quick way to log in without any saved logins or 'cookies' interfering, otherwise you have to dig through the browser settings to clear them.

But yea you should be logging into the Toyota UK site; I don't think the logins would work on other countries sites...

 

[anchorman]

1 hour ago, Primus1 said:

Incognito mode..?, do I have to have a false beard..? I’m trying on Toyota Europe, should it be Toyota uk,….?

Oh for Pete’s sake - yes UK!!!   Do show us a photo of you in incognito mode!!!

[Primus1]

8 hours ago, anchorman said:

Oh for Pete’s sake - yes UK!!!   Do show us a photo of you in incognito mode!!!

Oo er, you’ll learn to be patient with me, I’ll stick with the app for now…anyway, here’s a pic of me in my invisibility cloak🤭

[Primus1]

1 minute ago, Primus1 said:

Oo er, you’ll learn to be patient with me, I’ll stick with the app for now…anyway, here’s a pic of me in my invisibility cloak🤭

I’ve tried uk btw …

[RonYarisX]

On 4/2/2023 at 11:23 AM, DC_Ms said:

A lot of explanation - zero sense 🤷‍♂️

2 exactly same spec orders …. One ordered in May , the other one in August.

August order delivered first 🤷‍♂️ 

You can talk about Covid , transport , shipment whatever you want - this has absolutely no logical explanation 

There's nobody but Toyota can explain the exact reason.  But one answer could be that if the Lands End dealership had ordered the car in May and the John 'O Groats dealer ordered one in August but then wee Jock McSporan who ordered his in January cancelled, then the August car could be delivered first as it had Wee Jock's name on it.

Logical enough?

[anchorman]

32 minutes ago, RonYarisX said:

There's nobody but Toyota can explain the exact reason.  But one answer could be that if the Lands End dealership had ordered the car in May and the John 'O Groats dealer ordered one in August but then wee Jock McSporan who ordered his in January cancelled, then the August car could be delivered first as it had Wee Jock's name on it.

Logical enough?

His curt response just demonstrates a lack of understanding.  Facebook is full of it.

The method of transport could easily cause one to overtake the other.

[Primus1]

Right, having a bit more of a look in detail has thrown up this…on the MyT app I go into accounts, it’s showing I have completed 71% of the details required in setting up my account, I have gone through trying to complete but I have put everything in that is required, I’ve even ticked the privacy policy ect, so I wonder if I cannot access the build through MyT because of this, I think I’ll have to take a trip to the dealer and see if they can sort it…

[anchorman]

25 minutes ago, Primus1 said:

Right, having a bit more of a look in detail has thrown up this…on the MyT app I go into accounts, it’s showing I have completed 71% of the details required in setting up my account, I have gone through trying to complete but I have put everything in that is required, I’ve even ticked the privacy policy ect, so I wonder if I cannot access the build through MyT because of this, I think I’ll have to take a trip to the dealer and see if they can sort it…

It’s a while since I did mine but I don’t think you can complete it until your car comes.   

[Primus1]

13 minutes ago, anchorman said:

It’s a while since I did mine but I don’t think you can complete it until your car comes.   

Yes I came to that conclusion, however, thanks to my genius wife, I have sorted it, I can now log in to my account to see if my car is progressing, it isn’t, but at least I’m in now..see, the Luddite can learn…

[anchorman]

1 hour ago, Primus1 said:

Yes I came to that conclusion, however, thanks to my genius wife, I have sorted it, I can now log in to my account to see if my car is progressing, it isn’t, but at least I’m in now..see, the Luddite can learn…

Have you got a windows computer?

[Primus1]

32 minutes ago, anchorman said:

Have you got a windows computer?

No, iPad and iPhone 

[anchorman]

20 hours ago, Primus1 said:

No, iPad and iPhone 

Google Chrome or Firefox will let you view it.  

[dannyboy413]

I spoke to the dealer earlier today and my Yaris Cross, ordered on 12th January, is still on target to arrive in Dublin on the 12th April and should be ready to collect on the 19th. Slight problem though - my first cataract operation is being done on the 18th! 

[geo13647]

If you’re still waiting on your Yaris Cross, just heard that one of the delays is due to back order on, of all things, mudflaps,. On back order, due mid 2024.

Might be worth chatting with your dealer, if you ask nicely, they may fit a set of aftermarket ones, which will let you get your car way quicker, that is, assuming you ordered a pack that included mudflaps.

[dannyboy413]

When I ordered my Yaris Cross, I specified mud flaps and a towbar. When I spoke to the dealer the other day, I confirmed this and was told that they would be fitted. Maybe the mud flaps back order issue is just a UK problem? (Although I can't see why). 

[geo13647]

1 hour ago, dannyboy413 said:

When I ordered my Yaris Cross, I specified mud flaps and a towbar. When I spoke to the dealer the other day, I confirmed this and was told that they would be fitted. Maybe the mud flaps back order issue is just a UK problem? (Although I can't see why). 

Got the impression the mudflaps were a global issue. My cross  arrived at the dealer on Tuesday with the towbar, but no mudflaps. Ordered end of Jan, so not too bad considering. Dealer offered to fit aftermarket mudflaps at his cost to complete the sale.

[dannyboy413]

Thanks for that George - we will see what happens next week.

[DrJamieT]

I ordered a Yaris Cross Excel AWD last week. My order receipt says July as an estimated delivery, but the dealership said end of May as it was already built and was on route to the UK.

I've set the MyT app up but it isn't showing up there. I have messaged the dealership, they think they've set it up but might not show up as the car is already down at the delivery stage.

Very excited to join the club. Glad I didn't opt for mud flaps in the end 🤣

[Primus1]

Had a call from the dealer today with an update….they’re saying the car should be built in June for collection in July..when I ordered in jan I was told April delivery, this was confirmed when I popped into the dealer back in March, so it’s really disappointing to find out I’ve now got to wait until July, I have been told I won’t lose out financially with the px, so that’s something I suppose, I wonder if they’ll offer me some sweetener when I eventually do get it….?

[pip57]

On 4/10/2023 at 5:44 PM, geo13647 said:

If you’re still waiting on your Yaris Cross, just heard that one of the delays is due to back order on, of all things, mudflaps,. On back order, due mid 2024.

Might be worth chatting with your dealer, if you ask nicely, they may fit a set of aftermarket ones, which will let you get your car way quicker, that is, assuming you ordered a pack that included mudflaps.

Oh gosh! That would explain why my car has sat in Derby since February then! Surely they won’t just stockpile built orders at their hub for 16 months though? That would make no economic sense (and they would run out of space!).