2019 2.0L Corolla (E210) Exhaust back box bracket corrosion

[pcjc]

Hi,

Curious whether anyone has seen similar on their 2.0L Touring sport Corolla?

Does this look like accident damage, or plain old corrosion?

Thoughts on this being a 2-year old car?

[TonyHSD]

1 hour ago, pcjc said:

Hi,

Curious whether anyone has seen similar on their 2.0L Touring sport Corolla?

Does this look like accident damage, or plain old corrosion?

Thoughts on this being a 2-year old car?

Hi, 

it doesn’t look like a damaged but pure corrosion issues which actually are typical for Toyota. I was thinking they had fixed that but seems not, just keep going old same problems. I think this should be a warranty work, it’s just a shame for a 2 year old car that to happened, similar thing actually was my first issue with my Auris but the car was around 5 years old back then, I fixed it with stainless steel jubilee clip and worked wonders. Toyota dealer should replace the whole rear box, for mine was the whole exhaust front end including catalytic converters, I refused any work since the car warranty was expired and the cost would have been astronomical. 

[pcjc]

My 2004 Corolla E12 was still on its original exhaust until about 150k miles, this new one... failed at nearer 26k (and the dealer trying to claim its not warranty as they think the rear-bumper has been resprayed, implying some kind of accident damage must have caused the box bracket to corrode). NB... checking the vehicle history, it hasn't - it just has a slightly orange-peely paint-job from factory.

I had an independent garage check it over today, and they confirmed my thoughts - no accident damage, no likely bumper respray (but if it was, it would not affect the exhaust). Box and bracket appear to be bright mild steel (made from recycled metal apparently) - but it appears they failed at galvanizing the bracket portion.

The panel specialist pointed out corrosion on the other box bracket, and also the vehicle's rear rail. Wonderful at 2 years old!

My old E12 got a new back box, a friend helped me weld it up at a cracked center joint (near catalyst), and its living a second (third?) life with a work colleague who needed a car.

 

[Gerg]

What a terrible situation to be put in.

I'm sure you've considered going to another Toyota dealer.

I imagine that the dealer you have been to is one of the Steven Eagell chain.  I have no knowledge of them except as a customer, but I have met/chatted to people who have met the man himself - he exists and is still very much in charge!

There seems to be a consensus that he is actually a decent bloke, and takes letters and emails sent to him very seriously.

You might try explaining the situation directly to him.  I don't have an email address, but I'm certain it could easily be found. He runs the biggest Toyota dealer network in Europe now, fwiw.

I suspect that you're the guinea pig here, there will probably be a TSB when enough people report this problem, but you've caught all the cr@p whilst this problem is established/logged at Toyota GB.

I think the silencer itself is a very low grade of stainless steel (type 409 is normal across brands, I understand)), but what good is that if the welded-on brackets fail after 2 years!?

 

[pcjc]

Yes, not generally impressed by the dealer so far (they have changed their mind though, and now admit the exhaust is a warranty issue). Still, a lot of excuse making and hassle. They still insist the rear parking sensors (which have started to fall off into the bumper one by one) are not warranty.

Not impressed with Toyota UK either, who so far haven't contacted me about the complaint I lodged with them.

[Cyker]

How have you been contacting them? I find ToyotaGB to be fairly responsive by e-mail; They almost always reply within the 2 working days they specify, and I've been asking them some really stupid questions! They aren't so good at highly technical questions, but admin type stuff they seem to be pretty good at.

With my dealer troubles, I found dealing with them directly unproductive, whereas going to their HQ's customer service e-mail and including the word complaint in the subject garnered a much better response!

 

 

[TonyHSD]

I communicate with them on their Facebook page and no complains so far. They respond well indeed and always helpful., no warranty issue  though if that can make any difference. 

[pcjc]

I contacted via the form on the Toyota UK website. Funnily enough, the dealer phoned the next day to share the news that the exhaust would be done under warranty.... So I wonder if the website just sent my complaint along to the dealer nearest to me.

[pcjc]

All (exhaust) sorted under warranty now 🙂

[JJ98]

On 9/21/2021 at 4:45 PM, pcjc said:

Curious whether anyone has seen similar on their 2.0L Touring sport Corolla?

Does this look like accident damage, or plain old corrosion?

Thoughts on this being a 2-year old car?

How to sort this problem? Replaced a new exhaust back box ? Or repair by welding? I also got this problem on my used Corolla touring sport 2.0 (yr 2019） 

[TonyHSD]

8 hours ago, JJ98 said:

How to sort this problem? Replaced a new exhaust back box ? Or repair by welding? I also got this problem on my used Corolla touring sport 2.0 (yr 2019） 

If you service your car in dealer, book an appointment to have them look into it and push for warranty repair or replace. If not cheapest way is to find someone to weld it and rust treat the area. Before welding work disconnect the negative terminal of the 12v Battery and cover the boot lock with towel so you not gonna shut the rear hatch with disconnected Battery. These exhaust brackets are weak points of any Toyota cars since decades. 

[JJ98]

Hi everyone, I m new Corolla owner and please to be here.

Does owner of Corolla Touring (Yr 2019 and beyond) typically encounter the corrosion challenge to the exhaust box hanging bracket? 

How the manufacturer’s warranty to deal with this problem? Please advise. 

Thanks everyone. 
 

 

[FROSTYBALLS]

Similar topics merged

[Steven83]

Would this show up on an MOT or Service? Got my first service today. 
Its literally just been serviced at Hyundai when I bought it but it’s missed a Toyota so want to make sure I keep it in its warranty. It’s due an air con service too which I normally wouldn’t bother with as it’s blowing cold but since the car is new to me I like to make sure thinks are as they should be. 

[Steven83]

Just looked under my car and the bracket looks totally different from the one above. Mines a 2020 model.

 

Mines the HB though so maybe that is why.

[TonyHSD]

1 hour ago, Steven83 said:

Just looked under my car and the bracket looks totally different from the one above. Mines a 2020 model.

 

Mines the HB though so maybe that is why.

Hatchback has a different  layout to the estate versions., although they may also get this issue. This was my first ever problem on my Auris, then first ever problem on our other Auris, just different bracket. I believe it shows be done under warranty. 

[AisinW]

That rust is terrible. I am not sure how much salt you guys have on the road. I only have 3 to 5 days snowy days in a year and always pressure wash the under body days after the snow melt. 

I think you should ask for warranty claim, otherwise, we can weld similar metal plate and paint it. Lidl often sells high temp paint up to 600C, it contains primer too. Just spray on those joints. £3 prevention is better than dealing with dealership. 

We cannot apply liquid film on exhaust system. Only on suspension parts and body panels. 

[TonyHSD]

English government and the transport ministry are pathetic. Corruption at its best only I can think off as the salt thrown on the roads in some parts of the country last for 6+ months every day. They even grid the roads when temperatures hits 30C° in the summer and explain as the salt will melt and reduce the surface temperature 🫢 The salt does nothing but destroys the road infrastructure and the cars. Here in UK no car tyres can last more than 3 years if you are regular motorway driver. And the obvious results with cars and corrosion.
I have seen rusted shock absorbers bolts on 3 years old Passat, something unthinkable. 
In winter when temperatures are around 7C° the gritters are coming out around 19:30 in the evening and around 04:30 in the morning, every day from October to May. This is Hertfordshire, the northern arch of M25 and London. So now you know it’s not the Toyota, it’s your dear ones who are running the C. 

[tfc]

22 hours ago, Steven83 said:

Would this show up on an MOT or Service? Got my first service today. 
Its literally just been serviced at Hyundai when I bought it but it’s missed a Toyota so want to make sure I keep it in its warranty. It’s due an air con service too which I normally wouldn’t bother with as it’s blowing cold but since the car is new to me I like to make sure thinks are as they should be. 

If a bracket has broken it would fail a mot and during a service they would  visually check under the vehicle for any abnormalities. 

[yossarian247]

I've just had this bracket snap completely on my 2020 Corolla. I probably should have pushed Toyota to replace it under warranty (this section of the exhaust alone is £417 inc VAT & fitting from Toyota by the way 😬, I asked them!) but for a speedy repair I got the one-man-band mechanic in my village to weld a new piece of metal onto it for me. He charged £50, did it within the hour and made a far better job than the Toyota original.

[TonyHSD]

1 hour ago, yossarian247 said:

I've just had this bracket snap completely on my 2020 Corolla. I probably should have pushed Toyota to replace it under warranty (this section of the exhaust alone is £417 inc VAT & fitting from Toyota by the way 😬, I asked them!) but for a speedy repair I got the one-man-band mechanic in my village to weld a new piece of metal onto it for me. He charged £50, did it within the hour and made a far better job than the Toyota original.

Well done. Any pictures highly appreciated. 👍

I can tell that this will be one of the ultra wide spread and very first issues on these cars now turned 3-4 years old. Assumption based on Auris experience similar problems, not about if but when. 

[JJ98]

On 6/7/2023 at 10:12 AM, yossarian247 said:

I've just had this bracket snap completely on my 2020 Corolla. I probably should have pushed Toyota to replace it under warranty (this section of the exhaust alone is £417 inc VAT & fitting from Toyota by the way 😬, I asked them!) but for a speedy repair I got the one-man-band mechanic in my village to weld a new piece of metal onto it for me. He charged £50, did it within the hour and made a far better job than the Toyota original.

Had the visual inspection for the entire car body and chassis underneath, only the back box hanging bracket was found rust. As per other Corolla TS owners’ comments, it seems to be the material problem of the hanging bracket. E.g low grade metal or a bimetal problem of back box and bracket. The original welding method may be another cause. 
It’s not directly related to snow and salt spreading. Otherwise, other car body and parts would also be rusted. 

[Obsidian Estate]

I'm going to check mine. I've got all sorts of random stuff in my shed so I'm sure I'll have something to deal with any grot.

[Derek.w]

Hi I check mine out for rust and other issus in a few weeks time when the weather good as I just happend to run over a long log today that fell out of the bucket at the front of a farm tractor luckly it missed my tyres.

[Obsidian Estate]

Unless I'm blind, mine is perfectly rust free.