Rav4 Estimated Delivery, etc

[Hayzee]

The JSON data in My T provides my new PHEV VIN and also a URN which is J11D385975. Anyone know what this is?

[nlee]

2 hours ago, Hayzee said:

The JSON data in My T provides my new PHEV VIN and also a URN which is J11D385975. Anyone know what this is?

Unique Reference Number?

[Fish N Whips]

Thought I'd update you all on my order, to be honest my experience over the past few days makes me think my dealer is being iffy but I'll let you decide ...

• Ordered black edition 21 August 2021
• Got (I think) a pretty good deal, 0% finance and just under 10% off full list
• Delivery expected December 2021
• Update from dealer in December that it would now be February 2022
• Update from dealer in January that 'Toyota are no longer fulfilling black edition orders as they switch to MY22'
• Provided the option to order a new Adventure, retain my agreed discount (but as £ not % so not such a good deal) - would mean adding in about another £4k, delivery November 2022
• Dealer has an Adventure coming in for demo in a few weeks, I can secure that car but only at full MRRP
• I raised a complaint to Toyota GB
• Dealer calls me back to say 'Toyota have changed their minds and will now fulfil black edition orders'

The cynic in me says that the dealer realised they could get my black edition, sell it on for far more than I had agreed to pay them and also upsell me into a new Adventurer boosting profits further. Then Toyota GB get involved and the dealer needs to back track and makes up the 'Toyota have changed their minds' cover story.

I have no proof of this, but it is one explanation, I'm just wondering what consensus view is ... has anybody else had a similar experience?

[Roger_N]

33 minutes ago, Fish N Whips said:

Thought I'd update you all on my order, to be honest my experience over the past few days makes me think my dealer is being iffy but I'll let you decide ...

The other thing you would need to have considered is the extra VED as long as you had not put any extras on the Black Edition.

If you had gone for the Adventure grade you would have been paying the extra VED for the list price being over £40,000

[philip42h]

39 minutes ago, Fish N Whips said:

Ordered black edition 21 August 2021

You ordered a Black Edition when it was available on the price list - Toyota are at least morally obliged to fulfil your order (not legally obliged because they could have come up with reasons why that would be 'impractical').

Back last year Toyota reported that they would fulfil outstanding orders for the Black Edition - there was discussion on this forum on the subject.

Dealerships vary in competence - it is quite possible that they simply didn't know that your order would be fulfilled and offered you an alternative option; equally ...

Either way, Toyota didn't change their minds - they 'always' intended to fulfil your order. 🙂

[Rav Rob]

You started buying in August 21 and they wanted to supply a different car in NOVEMBER 22???? the RAV is a pretty good car, but not that good!  Ludicrous suggestion by the dealer.

I hope you get your Black edition soon, its what I would have ordered if it had been listed by our lease provider.

[Fish N Whips]

16 hours ago, Rav Rob said:

You started buying in August 21 and they wanted to supply a different car in NOVEMBER 22???? the RAV is a pretty good car, but not that good!  Ludicrous suggestion by the dealer.

I hope you get your Black edition soon, its what I would have ordered if it had been listed by our lease provider.

Yep .. as the dealer has offered to honour my original order I've asked them to go ahead, should get the car in May/June - also secretly hopeful it might get some 22MY bits 🙂

[Ce1]

1 hour ago, Fish N Whips said:

- also secretly hopeful it might get some 22MY bits 🙂

I was told by my dealer that I should have the 22MY upgrades… ie the LED internal lights / fog lights.

[George Dodds]

1 hour ago, Ce1 said:

I was told by my dealer that I should have the 22MY upgrades… ie the LED internal lights / fog lights.

 Hi. Is your order a PHEV or a HEV?

[philip42h]

3 minutes ago, George Dodds said:

 Hi. Is your order a PHEV or a HEV?

They are talking about the Black Edition ...

[George Dodds]

4 minutes ago, philip42h said:

They are talking about the Black Edition ...

Oh ok thanks. 

[R4VA_K]

So my PHEV that I picked up today is 100% a 2021 model. Hybrid badges on the side and no spare wheel. Ill take some pictures later for you all to confirm that for me. Eitherway not fussed the car is amazing to drive and just a nice space to be in. Will take me a while to get use to the size of it 😄 

[George Dodds]

3 minutes ago, NoRaVYet said:

So my PHEV that I picked up today is 100% a 2021 model. Hybrid badges on the side and no spare wheel. Ill take some pictures later for you all to confirm that for me. Eitherway not fussed the car is amazing to drive and just a nice space to be in. Will take me a while to get use to the size of it 😄 

Great news, enjoy 👍

[Roger_N]

14 minutes ago, NoRaVYet said:

So my PHEV that I picked up today is 100% a 2021 model. Hybrid badges on the side and no spare wheel. Ill take some pictures later for you all to confirm that for me. Eitherway not fussed the car is amazing to drive and just a nice space to be in. Will take me a while to get use to the size of it 😄 

The PHEV didn't get any upgrades just the HEV, the PHEV was only launched last May-ish 

[Yam16]

It's good to hear that cars are arriving and and being paired up with new owners. Appears that more PHEV models are coming through sooner. My HEV Dynamic ordered at the end of September had a delivery date in mid March. My dealer called me yesterday with the news that mid March is not likely to happen and suggested it will be more like some time in May. I did get an email the other day from Toyota UK, basically apologising for the delay. Very much just a general message. Nothing car specific and not much content to it other than giving me the same info as in MyT,  i. e., still 'Processing order'. I'd be interested to know how many others on the forum are facing similar issues, when did they place order, projected delivery dates and any similar delays. Thanks everyone. 

[R4VA_K]

2 hours ago, Roger_N said:

The PHEV didn't get any upgrades just the HEV, the PHEV was only launched last May-ish 

Hah then no problems here! Guess I need to change my username now 😅. To note some other posts my door switches/window buttons are all illuminated if anyone was wondering.  

[Roger_N]

13 minutes ago, NoRaVYet said:

Hah then no problems here! Guess I need to change my username now 😅. To note some other posts my door switches/window buttons are all illuminated if anyone was wondering.  

It looks like you have the new style head lamps though.

[ernieb]

1 hour ago, Roger_N said:

It looks like you have the new style head lamps though.

They are the same as the early UK PHEV models, nothings changed.

[Iain_M]

Reordered a RAV4 on the 6th January (original order placed Sep 22nd 2021) because the original order was cancelled by Toyota due to the My22 build being implemented. Fleet cars (which includes Motability orders) that were not allocated a build slot were cancelled I believe.

The RAV reappeared on the Motability Website on Jan 1 2022 and even better, there was a listing for the AWD Excel which is the one I ordered on the 6th Jan. On about 8th Jan, the RAV 4 AWD was removed from the website, lucky I got my order in at the right time methinks. Anyway, the dealership found that while Motability had approved the order, Toyota wouldn't allow the dealership to order one!

The upshot is that my order was reordered (again) on the 7th January as a 2WD which unfortunately had nearly £1K more on the Advance Payment (AP) I have to make. I contested this and it is now at the original AP from the Jan 6 order weyhey.

I questioned the dealership about allocations of order etc and they were absolutely adamant that they have no control over when the car will be built and definitely not any 'monthly allocations' etc. As far as they are concerned the build date for the car is completely out of their hands and remains with Big Toyota.

The best estimate that I have been given for my car delivery is 'probably October 22' at the moment, and they don't expect me to get a hard build date until maybe May/June. It is all very frustrating but I am fairly sure most of the car manufacturers have similar problems so I am going to sit and wait with fingers crossed that they don't decide on a My23 and cancel my bloody order again!!

[Lawnmowerman]

1 hour ago, ernieb said:

They are the same as the early UK PHEV models, nothings changed.

Different from mine Ernie. My p/ex is on the left and my new one beside it on collection day.

 

[Lawnmowerman]

[Roger_N]

4 hours ago, ernieb said:

They are the same as the early UK PHEV models, nothings changed.

Ernie the fist is the one Flatcoat posted in December and the second the one posted today.

[ernieb]

Got it... I see what you guys are talking about.

[Catlover]

The red one and with silver wheels looks attractive.

[Roger_N]

15 hours ago, NoRaVYet said:

Hah then no problems here! Guess I need to change my username now 😅. To note some other posts my door switches/window buttons are all illuminated if anyone was wondering.  

It looks like the PHEV has got the upgrades, despite Toyota representative saying otherwise.