Rav4 Estimated Delivery, etc

[Station]

2 hours ago, Hayzee said:

It defaults to EV mode at each start up (assuming you have sufficient traction battery charge i.e. greater than 30%) unless you specifically hit the HEV mode button.

Cheers 👍

Lots to learn as first car of this type.

[Desy]

Good morning I am a new member ,I have a question maybe the question has been asked before if so I apologise.

I sold my last Toyota self charging hybrid RAV4  in October 2023 3 years old.I ordered a brand new RAV4 GR Sport Phev and I was convinced by the sales chap it would definitely be here by March 1  2024.

Here we are now the 5 th of march with no new car. when I have contacted the dealership all through the process for the last three months they were so convincing that it would be here.

Now I have been told it will be here on the 9th of March,The ship transporting the cars docking in London and delivering said cars to varios dealerships.

Unconvinced I asked to speak to the manager of the said dealership to be told the transportation ship hasn’t even left Japan (he thinks)my question is anybody in the same situation? Having given a deposit I am seriously doubting I will see the car any time soon.

Whenever I have asked if anybody there at the dealership they say it will be here  ,I have even asked them to check the main factory in Japan can give me a definitive answer I still get the same answer.

can anybody tell me if they are experiencing the same.

Thanks Bewildered of Swansea 

 

[FROSTYBALLS]

Similar topics merged.

[philip42h]

34 minutes ago, Desy said:

Good morning I am a new member ,I have a question maybe the question has been asked before if so I apologise.

I sold my last Toyota self charging hybrid RAV4  in October 2023 3 years old.I ordered a brand new RAV4 GR Sport Phev and I was convinced by the sales chap it would definitely be here by March 1  2024.

Here we are now the 5 th of march with no new car. when I have contacted the dealership all through the process for the last three months they were so convincing that it would be here.

Now I have been told it will be here on the 9th of March,The ship transporting the cars docking in London and delivering said cars to varios dealerships.

Unconvinced I asked to speak to the manager of the said dealership to be told the transportation ship hasn’t even left Japan (he thinks)my question is anybody in the same situation? Having given a deposit I am seriously doubting I will see the car any time soon.

Whenever I have asked if anybody there at the dealership they say it will be here  ,I have even asked them to check the main factory in Japan can give me a definitive answer I still get the same answer.

can anybody tell me if they are experiencing the same.

Thanks Bewildered of Swansea 

 

Are you not able to track the production and delivery of your car for yourself?

Presumably, you already have a My Toyota account for your current / previous vehicle. The salesman / dealer should be able to associate your order with that account allowing you to track production and delivery. That won't necessarily give you a much better idea of when the car will actually be delivered but at least you should be able to see where in the process it is.

If your dealership hasn't set this up for you, perhaps you should go in a [firmly] suggest that they do.

Actual production and delivery times have been all over the place in recent years, but my understanding is that production and delivery of the current PHEV GR Sport is mostly to schedule ...

The car will be built in Japan, shipped to Portbury (Bristol), transported to the UK factory at Burnaston and thence to your dealer for PDI and delivery / handover to you.

Edit: one forum member @Station ordered a PHEV GR Sport in mid-September and picked it up around 1st March so they are coming through more or less to schedule ... 😉

[Flatcoat]

39 minutes ago, Desy said:

Good morning I am a new member ,I have a question maybe the question has been asked before if so I apologise.

I sold my last Toyota self charging hybrid RAV4  in October 2023 3 years old.I ordered a brand new RAV4 GR Sport Phev and I was convinced by the sales chap it would definitely be here by March 1  2024.

Here we are now the 5 th of march with no new car. when I have contacted the dealership all through the process for the last three months they were so convincing that it would be here.

Now I have been told it will be here on the 9th of March,The ship transporting the cars docking in London and delivering said cars to varios dealerships.

Unconvinced I asked to speak to the manager of the said dealership to be told the transportation ship hasn’t even left Japan (he thinks)my question is anybody in the same situation? Having given a deposit I am seriously doubting I will see the car any time soon.

Whenever I have asked if anybody there at the dealership they say it will be here  ,I have even asked them to check the main factory in Japan can give me a definitive answer I still get the same answer.

can anybody tell me if they are experiencing the same.

Thanks Bewildered of Swansea 

 

The fact you appear to have been told the cars are shipped into London and then distributed to the dealer suggests your dealer is fobbing you off. Philip42h answer is correct and that is the process my PHEV went through, you need to be getting ‘firm’ with your dealer. 

[Torrox]

I ordered a phev gr sport in late September last year and was scheduled deliberately for early March for the new registration. The car has been at my dealer three days ago and I am going to collect it tomorrow. I have downloaded My Toyota app and it has been showing stages of the car being built, left the factory, on the sea then delivered to the dealer. At the moment it shows the car has done 15 miles.

Edited March 5 by Torrox
More info.

[Desy]

Thanks Torrox that’s interesting to hear I was getting regular updates about progress but nothing after “ ready for shipping “having left the factory mid Jan 

I now have the main Toyota dealer on it 

[philip42h]

1 hour ago, Desy said:

Thanks Torrox that’s interesting to hear I was getting regular updates about progress but nothing after “ ready for shipping “having left the factory mid Jan 

I now have the main Toyota dealer on it 

Just a thought ... it normally takes around 30 days for cars to reach Portbury from Japan and then 2-4 weeks to get through Burnaston, to the dealer and through PDI.

But the ships would normally go through the Red Sea and the Suez Canal. With all the Houti nonsense going on right now it is possible that the ships are taking a more scenic route and, perhaps, a little longer ... ?

[Torrox]

Yes I did think of the Red sea problem may affect my car delivery but about 10 days ago I received an email from Toyota as well as the notification from My Toyota apps saying the car was going to the dealer.

[Desy]

1 hour ago, philip42h said:

Just a thought ... it normally takes around 30 days for cars to reach Portbury from Japan and then 2-4 weeks to get through Burnaston, to the dealer and through PDI.

But the ships would normally go through the Red Sea and the Suez Canal. With all the Houti nonsense going on right now it is possible that the ships are taking a more scenic route and, perhaps, a little longer ... ?

Thanks Phillp you make a very good point there,maybe I may have the reply I’m looking for when the dealership get back to me,

It could be I’m a tad sensitive because my friend ordered two Rav4 phev cars for him and his son in February 22 and they got them in November 22 and he is convinced I wouldn’t get it on time,so far he has been proved right.

Thank you for the reply’s guys I will use this site more for information now I’ve found it  .very decent of you to take time to answer my query.

Desy

[Desy]

3 hours ago, Flatcoat said:

The fact you appear to have been told the cars are shipped into London and then distributed to the dealer suggests your dealer is fobbing you off. Philip42h answer is correct and that is the process my PHEV went through, you need to be getting ‘firm’ with your dealer. 

I apologise I said London but I really didn’t listen properly and my wife has corrected me and said it was Bristol Portbury  so I can’t blame them for that Doh!!

[Flatcoat]

This is definitely one of the better forums! 

[P_J]

I ordered my GR Sport mid/late December, and it arrived at the dealer no more than 6 weeks later. 
The app kept me updated throughout. 
 

[Desy]

1 hour ago, P_J said:

I ordered my GR Sport mid/late December, and it arrived at the dealer no more than 6 weeks later. 
The app kept me updated throughout. 
 

Thanks p-J