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British Gas installed EV charger warranty


George Dodds
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Hi

British Gas installed my EV charger through Toyota. All good but was wondering about warranty and Hive app subscription (not sure if there is a subscription though). I’ve asked BG how long is the warranty but no reply yet. (I’m not aiming to phone them as I would like it in writing, email).

Engineer who fitted said it was 1 year but searching online appears to be 3 with a 1 year Hive subscription.

Has anyone received any info on this from British Gas ?   Thanks. 

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I also understood it to be 3 years - but I have nothing to prove it.

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Many thanks. 

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