Blank Service Book

[Roger F]

Not been over impressed with my dealer, Hendy of Salisbury. There was the fiasco of the rear skirt ordered on the Toyota web site which turned out to be the same as I already had on the car. They took the skirt off and fitted the same one 🤔 turns out there should not have been the option to order on the site for the GR. looked at my service book the other day, completely devoid of anything. Got in touch with the dealer who replied we are happy for you to come in at any time to get the book stamped up. No sorry at all. I am 55 miles away from the dealer in Hampshire now. I said so I guess it was forgotten about. Oh yes it seems so he said, I eventually got an apology as well. Not impressed at all sadly. 

[Hybrid21]

Total incompetence and lack of customer care, poor show 😟

[Peter_Jan_JDM]

I've only just bought an Auris, it sai dit had FSH but they gave me a service printout and not a book which I was expecting. I've found this on fleebay https://www.ebay.co.uk/itm/195117347380 I'm new to toyota (after spending my youth hating on them). Is this version of the book suitable for my 2010 Auris?

Any help is appreciated.

[Chrisg99]

4 hours ago, Peter_Jan_JDM said:

I've only just bought an Auris, it sai dit had FSH but they gave me a service printout and not a book which I was expecting. I've found this on fleebay https://www.ebay.co.uk/itm/195117347380 I'm new to toyota (after spending my youth hating on them). Is this version of the book suitable for my 2010 Auris?

Any help is appreciated.

All service and accessory records are input online at the dealer. Therefore making the book slightly irrevelant. For my previous 19 reg Corolla there was not even a book supplied all service, waranty details were provided as a printout once logged onto the Toyota service web site. Like a lot of manufacturers this is the way they are going. While I was waiting for my C-HR I had two cars to fill the gap between order and delivery one being a BMW and the other an Audi both had verylittle service history so went to the local dealer and they printed off all that was relevant to these cars.

Yes it is nice to have a service book (which I have this time but only partially completed) and will ask for a print out every time I go to the dealer for any work.