2022 RAV4 stolen

[Terry10]

2 hours ago, forkingabout said:

The owner doesn't need to know the location the device is fitted & it's also a potential security risk seeing as it's a Thatcham approved device.

 

But if the dealer doesn't keep a record then where does that leave you?

[forkingabout]

1 hour ago, Terry10 said:

But if the dealer doesn't keep a record then where does that leave you?

The dealer will know where it has been fitted, there just not meant to tell the customer due to Thatcham requirements.

Why do you as the owner even need to know where it's fitted? 

The device is on the vehicle & you have the documentation to prove it's been fitted.

[Terry10]

2 hours ago, forkingabout said:

The dealer will know where it has been fitted, there just not meant to tell the customer due to Thatcham requirements.

Why do you as the owner even need to know where it's fitted? 

The device is on the vehicle & you have the documentation to prove it's been fitted.

As I said previously, the dealer does not know and stated that they do NOT keep a record of where it's fitted. The guy at the dealership said that he would ask the technician who fitted it where it was as it was only fitted in the last 3 weeks. Try asking that question a year down the road!! Why would Thatcham require this information not to be given to an owner? I would consider it my right to know what is in my car and where it is.Agreed that this information should be restricted to the fitting dealership and owner of said property so that the location can be kept with the car documentation.

 

 

[Rav Rob]

The dealer was evasive when I asked where it was but I have a rough idea.

The unit has a long life Battery supposed to be up to 5 years life. After which it becomes just a useless lump. I suppose eventually the Battery could leak and cause damage, but how many years on? relative to the life of the vehicle it might be scrap by then anyway.
The registration of the tracker was transferrable so should be no problem selling the vehicle on. Although it could be fiddly if your trading in and then it gets sold on to a new owner. If its not transferred you will still get contact from Tracker!

[forkingabout]

2 minutes ago, Terry10 said:

Why would Thatcham require this information not to be given to an owner? I would consider it my right to know what is in my car and where it is.Agreed that this information should be restricted to the fitting dealership and owner of said property so that the location can be kept with the car documentation.

Thatcham don't wont device fitting locations to be known outside of the approved fitting network as it is considered a serious security risk to the device in question. 

Toyota & Tracker wont be impressed if a dealer disclosed the device fitting location to a vehicle owner. 

[JimRoyle]

Just now, forkingabout said:

Thatcham don't wont device fitting locations to be known outside of the approved fitting network as it is considered a serious security risk to the device in question. 

Toyota & Tracker wont be impressed if a dealer disclosed the device fitting location to a vehicle owner. 

Exactly. Or the bad guys will take a tin opener and pull the tracker out. Then steal the car anyway.

[PAISLEY1903]

I emailed Toyota customer services. Supplied my registration and asked about tracker and could I have one.

This was my response and car is booked in.  

[Mike2222]

Car was in for it's 3rd service this week, and on arrival I was told about "the tracker recall". I hadn't read this thread in a while, so was surprised insofar as I thought a 2022 phev would not need/be approved for any additional security measures. Said they could go ahead, as it was phrased as "a recall", tho in retrospect hard to see how this can be a true recall, especially as DVSA usually send a letter out for those, don't they?

 

Bit of a catch22 really, as not sure it really adds much use to me (as my main concern would be a !Removed! having a go, without knowing ahead of time that the canbus attack won't work, and doing damage in the process), especially as it defeats the purpose of a genuine tracker to outwardly advertise it is there, ie as a deterrent. Though I can foresee a circumstance either with an insurance company implying I did not take all reasonable steps to safeguard against the loss of my vehicle, or perhaps if a potential purchaser in the future has the option of seemingly identical vehicles, one with a "free tracker!" and one without, then perhaps it represents some kind of value after all 🤷

[Mike2222]

Wasn't expecting to get censored there. Admittedly, probably not an appropriate word for a primary school assembly, but likewise unlikely to raise many eyebrows in context. Was simply a shortening of the anatomical term for one's coinpurse. Hey ho. 

 

Also, if this were a true recall, then one could always decline and change mind at later date, or a subsequent owner could choose to get installed for free. Theoretically, this Toyota offer could expire at some point in the future, perhaps with the next generation of Rav4, assuming they correct the design flaw, "Ah sir, that offer has been withdrawn, however we have some very attractive offers on a brand new vehicle. Come right this way..." 

[forkingabout]

It seems slightly odd to me that Toyota & Lexus customer services on the theft statements now offer to fit trackers FOC to vehicles originally claimed not affected by the CAN invader theft method. 

[chilaspt]

On 10/31/2024 at 10:51 PM, PAISLEY1903 said:

I emailed Toyota customer services. Supplied my registration and asked about tracker and could I have one.

This was my response and car is booked in.  

They aren't interested or looking into patching the vulnerability or issue. This is confirmation that they've given up on that and are giving out trackers instead.

I've researched online and there are many more vehicles affected, both older and newer than the ones Toyota have admitted to, device prices have also gone down, and there is one that looks like a Nokia 3310

[Terry10]

Reference my earlier post about the location of the tracker. I had a conversation with the guy at the service desk who in turn got hold of the technician. Apparently the serial number on the card that we are given ( and it quite clearly states that it must not be left in the vehicle at any time) tells where in the vehicle it is. The technician fits the tracker we're he is told to fit it by Tracker. I am happy with that personally.Also for those interested I just got a reduction in my insurance renewal cost. Had to scan/ send the Tracker registration certificate as proof to my insurance company but they accepted it.

 

[Hayzee]

1 hour ago, Terry10 said:

I just got a reduction in my insurance renewal cost. Had to scan/ send the Tracker registration certificate as proof to my insurance company but they accepted it.

What sort of discount was given?

[Terry10]

1 minute ago, Hayzee said:

What sort of discount was given?

About 5%. Given the cost of insurance nowadays it's better than nothing.At least it appears that the insurance company respects Tracker.

[piorunz]

Technical details and analysis of RAV4 CAN bus theft (2023):
https://kentindell.github.io/2023/04/03/can-injection/

 

Screenshot from the article, one of the victims:

[Nick72]

On 11/17/2024 at 8:06 PM, piorunz said:

Technical details and analysis of RAV4 CAN bus theft (2023):
https://kentindell.github.io/2023/04/03/can-injection/

 

Screenshot from the article, one of the victims:

This is what I'm afraid of on the PHEV. Morons that can't tell the difference. Which is what my steering lock is there for. Make them think twice. 

[RAV4Hybridowner]

Hi everyone

I am new to this forum so apologies if this has all been covered before - someone just let me know where, please.

My 21 RAV4 was stolen last week but luckily recovered thanks to the tracker. Just a few queries:

1. From the CCTV looks like they were messing around at the front driver side and possibly got the bonnet open - presumably this is the CANBUS route being discussed?

2. Toyota fitted a tracker but is that it all they are doing to address the issue - no guard plate that seemed be the solution before?

3. Police recommended getting a ghost tracker. Will this solve the problem or will the car still be stealable if the CANBUS route is still vulnerable?

Thanks

[ernieb]

People have reported mixed results with the Ghost Tracker and the RAV4. That might not be the case now but suggest if you want to go down this route do your due diligence.

[JimRoyle]

12 hours ago, Nick72 said:

This is what I'm afraid of on the PHEV. Morons that can't tell the difference. Which is what my steering lock is there for. Make them think twice. 

I am still wondering about my 2023 PHEV. I am thinking the cretins that are out there would seriously damage my car only to discover the canbus injection vulnerability isn't available. I did wonder about fitting a steering wheel lock. I ordered one, but cancelled it. But I'm wondering again whether a visible deterrent might be worth investing in?

[NASY]

Jim, get the steering lock - certainly worth it for a physical and easily seen deterrent. Assurance can be found in the example of thieves using a steering lock to secure their stolen vehicle.

[ernieb]

I have the Milenco but others have bought a variety of steering wheel locks. To my mind it shows that you are aware of security by having a highly visible deterrent. To a determined thief they will not worry but they would also probably know which cars are vulnerable in the first place.

[philip42h]

2 hours ago, RAV4Hybridowner said:

Hi everyone

I am new to this forum so apologies if this has all been covered before - someone just let me know where, please.

My 21 RAV4 was stolen last week but luckily recovered thanks to the tracker. Just a few queries:

1. From the CCTV looks like they were messing around at the front driver side and possibly got the bonnet open - presumably this is the CANBUS route being discussed?

2. Toyota fitted a tracker but is that it all they are doing to address the issue - no guard plate that seemed be the solution before?

3. Police recommended getting a ghost tracker. Will this solve the problem or will the car still be stealable if the CANBUS route is still vulnerable?

Thanks

1. The normal routes for the fabled CANbus attack are via the wheel arch liner or nearside bumper to the nearside headlight. Logically, the offside headlight would be just as vulnerable.
2. Toyota certainly were fitting "protection plates" to prevent access to the headlight wiring - both sides. But, as I understand, cars with protection plates fitted were still stolen.
3. Another tracker won't really help - it just provides another chance of getting your car back after it has been stolen. Folk did try fitting the Ghost Immobiliser which should prevent them driving the car away - with mixed results. You'd need to find a skilled fitter who had done so successfully.

As others have said, a big, brightly coloured steering lock might encourage them to leave your car alone and look for an easier target.

The link to the Toyota GB statement on vehicle theft has been posted before (but this is now a very long thread). They still imply an intention to make available a security solution that will prevent these CANbus thefts ...

[Terry10]

2 hours ago, philip42h said:

1. The normal routes for the fabled CANbus attack are via the wheel arch liner or nearside bumper to the nearside headlight. Logically, the offside headlight would be just as vulnerable.
2. Toyota certainly were fitting "protection plates" to prevent access to the headlight wiring - both sides. But, as I understand, cars with protection plates fitted were still stolen.
3. Another tracker won't really help - it just provides another chance of getting your car back after it has been stolen. Folk did try fitting the Ghost Immobiliser which should prevent them driving the car away - with mixed results. You'd need to find a skilled fitter who had done so successfully.

As others have said, a big, brightly coloured steering lock might encourage them to leave your car alone and look for an easier target.

The link to the Toyota GB statement on vehicle theft has been posted before (but this is now a very long thread). They still imply an intention to make available a security solution that will prevent these CANbus thefts ...

Suspect that the Tracker is all that they are going to do.Really would like to be wrong but this has gone on for a while now.

Terry

[JimRoyle]

6 minutes ago, Terry10 said:

Suspect that the Tracker is all that they are going to do.Really would like to be wrong but this has gone on for a while now.

Terry

I agree. The vehicles are getting older and I suspect the near zero return on expenditure to Toyota from fitting enhanced security to older vehicles does not justify it.

[forkingabout]

Steering wheel locks proven time & again as a waste of time as professional thieves can remove them quickly. 

Protection plates on both RAV4 & Lexus RX have now been defeated with vehicles stolen. 

The built in vehicle location service via the smart phone app is also extremally easy to defeat. 

 

A professionally fitted Thatcham / TASSA immobiliser OR better still an alarm & immobiliser is the best solution to stop the vehicle being driven away. 

A monitored Thatcham approved tracking device is also worth investing in.