2022 RAV4 stolen

[Terry10]

2 hours ago, forkingabout said:

The owner doesn't need to know the location the device is fitted & it's also a potential security risk seeing as it's a Thatcham approved device.

 

But if the dealer doesn't keep a record then where does that leave you?

[forkingabout]

1 hour ago, Terry10 said:

But if the dealer doesn't keep a record then where does that leave you?

The dealer will know where it has been fitted, there just not meant to tell the customer due to Thatcham requirements.

Why do you as the owner even need to know where it's fitted? 

The device is on the vehicle & you have the documentation to prove it's been fitted.

[Terry10]

2 hours ago, forkingabout said:

The dealer will know where it has been fitted, there just not meant to tell the customer due to Thatcham requirements.

Why do you as the owner even need to know where it's fitted? 

The device is on the vehicle & you have the documentation to prove it's been fitted.

As I said previously, the dealer does not know and stated that they do NOT keep a record of where it's fitted. The guy at the dealership said that he would ask the technician who fitted it where it was as it was only fitted in the last 3 weeks. Try asking that question a year down the road!! Why would Thatcham require this information not to be given to an owner? I would consider it my right to know what is in my car and where it is.Agreed that this information should be restricted to the fitting dealership and owner of said property so that the location can be kept with the car documentation.

 

 

[Rav Rob]

The dealer was evasive when I asked where it was but I have a rough idea.

The unit has a long life Battery supposed to be up to 5 years life. After which it becomes just a useless lump. I suppose eventually the Battery could leak and cause damage, but how many years on? relative to the life of the vehicle it might be scrap by then anyway.
The registration of the tracker was transferrable so should be no problem selling the vehicle on. Although it could be fiddly if your trading in and then it gets sold on to a new owner. If its not transferred you will still get contact from Tracker!

[forkingabout]

2 minutes ago, Terry10 said:

Why would Thatcham require this information not to be given to an owner? I would consider it my right to know what is in my car and where it is.Agreed that this information should be restricted to the fitting dealership and owner of said property so that the location can be kept with the car documentation.

Thatcham don't wont device fitting locations to be known outside of the approved fitting network as it is considered a serious security risk to the device in question. 

Toyota & Tracker wont be impressed if a dealer disclosed the device fitting location to a vehicle owner. 

[JimRoyle]

Just now, forkingabout said:

Thatcham don't wont device fitting locations to be known outside of the approved fitting network as it is considered a serious security risk to the device in question. 

Toyota & Tracker wont be impressed if a dealer disclosed the device fitting location to a vehicle owner. 

Exactly. Or the bad guys will take a tin opener and pull the tracker out. Then steal the car anyway.

[PAISLEY1903]

I emailed Toyota customer services. Supplied my registration and asked about tracker and could I have one.

This was my response and car is booked in.