Please any help

[Julie toyota yaris]

3 minutes ago, Markyswan said:

I had a similar situation a few years ago and despite giving the garage more time to sort the problem out they made excuses after excuses. I got the car picked up and sent to another garage and they sorted it in a few hours.

It cost a bit more money but in the long term it was worth it. 

Thank you 🙂 

[Max_Headroom]

If he told you it was the clutch and it wasn't you don't owe him £650 he has replaced parts that were not needed, and they have not fixed the car.

Did you agree to him fitting the parts as it looks to me from the text you asked him not to do anything before talking to you.

I would advise you to speak to citizens advice as soon as you can they will be able to advise as to me it looks like you are going to end up with a dead car and a bill for the parts it didn't need.

 

 

 

 

 

 

[Max_Headroom]

4 minutes ago, Julie toyota yaris said:

I had a similar situation a few years ago and despite giving the garage more time to sort the problem out they made excuses after excuses. I got the car picked up and sent to another garage and they sorted it in a few hours.

It cost a bit more money but in the long term it was worth it. 

I agree with the above and if they can prove it wasn't the clutch you have a case to take the other garage to small claims court to get your money back.

If you get to the stage where you have to pay to get the car back use a credit card, then it's much easier to get your money back should you find out you have been stitched up.

[Julie toyota yaris]

1 minute ago, Max_Headroom said:

I agree with the above and if they can prove it wasn't the clutch you have a case to take the other garage to small claims court.

I just don’t understand why I’m being ignored- I’m not going to disappear!

I shall call them and try to make arrangements to get the car transported somewhere else. 
 

 

[Julie toyota yaris]

6 minutes ago, Max_Headroom said:

If he told you it was the clutch and it wasn't you don't owe him £650 he has replaced parts that were not needed, and they have not fixed the car.

Did you agree to him fitting the parts as it looks to me from the text you asked him not to do anything before talking to you.

I would advise you to speak to citizens advice as soon as you can they will be able to advise as to me it looks like you are going to end up with a dead car and a bill for the parts it didn't need.

 

 

 

 

 

 

Yes I categorically said do not do anything without discussing 

i made that very clear vocally and via text. 

[Max_Headroom]

It's a bit of an assumption but i would guess he hasn't a clue what he is doing (and it sounds like that is the case) so as he cannot fix it he will have ditched your car and will be cracking on with cars he does know how to fix knowing eventually you will take it away.

[Max_Headroom]

5 minutes ago, Julie toyota yaris said:

Yes I categorically said do not do anything without discussing 

i made that very clear vocally and via text. 

If you have proof of that you have nothing to worry about he shouldn't have fitted the parts, i would give citizens advice a call if nothing else it will give you some peace of mind.

 

Give them a link to this thread 😉

[flash22]

Does the car go into D or does it flash or stay in N

[Julie toyota yaris]

15 minutes ago, flash22 said:

Does the car go into D or does it flash or stay in N

I don’t think there is a display

like I say he says nothing when I ask 

[Julie toyota yaris]

20 minutes ago, Max_Headroom said:

If you have proof of that you have nothing to worry about he shouldn't have fitted the parts, i would give citizens advice a call if nothing else it will give you some peace of mind.

 

Give them a link to this thread 😉

Thank you 
all faith has gone now with the garage.

 

[Max_Headroom]

12 minutes ago, Julie toyota yaris said:

Thank you 
all faith has gone now with the garage.

They don't deserve your money after giving you the run-around.  

[MikeSh]

6 hours ago, Julie toyota yaris said:

I just don’t understand why I’m being ignored- I’m not going to disappear!

Because they probably have no idea what to do next. In an ideal world they'd admit it and discuss options, but people have great trouble showing any kind of 'weakness' even when it's obvious to everyone else that they goofed.

Yes, looking at you comrade V.P. 😛

[PCM]

18 hours ago, Julie toyota yaris said:

 

the garage owner has been on car for two days. He replaced clutch on first day....

 

Which surprises me... Did he have a clutch in stock or manage to get one very quickly or not in-fact change it at all?

( I know that Toyota told me recently that it would take 2-3 days to order in a clutch. )

Just a thought...

 

[flash22]

If it's a 2006 it is a mk2 and its an automatic - it will be the MMT (Multi Mode Transmission) this is an automated manual gearbox

 

Just found another data sheet specifically for the 1.4 diesel MMT

1ndtv diesel mmt.pdf

Also there is a full TSB on diagnosis - CP-0081T-0815

 

[Julie toyota yaris]

2 hours ago, flash22 said:

If it's a 2006 it is a mk2 and its an automatic - it will be the MMT (Multi Mode Transmission) this is an automated manual gearbox

 

Just found another data sheet specifically for the 1.4 diesel MMT

1ndtv diesel mmt.pdf 430.47 kB · 1 download

Also there is a full TSB on diagnosis - CP-0081T-0815

 

Thank you- you’re all so helpful! 

still no update

i will forward this on.

 

[Cyker]

12 hours ago, PCM said:

Which surprises me... Did he have a clutch in stock or manage to get one very quickly or not in-fact change it at all?

( I know that Toyota told me recently that it would take 2-3 days to order in a clutch. )

Just a thought...

 

In their defence, most decent garages can get stuff from a motorfactors pretty quick if they're in stock; I'm always seeing e.g. Euro Car Parts couriers dropping off stuff at the place I get my tyres changed while I'm waiting, and I swear sometimes they order them when I arrive and get them just as I'm leaving!

May also be they pre-ordered the parts if the work was booked in advance.

Most of the wearing parts of the MMT are similar to a normal manual gearbox, it's just the robotic actuators and gear selectors that are the PITA part.

But this sort of thing is why the MMT has been so unpopular; You really need a specialist or at least someone experienced with them to do the job properly as they're not like normal gearboxes. Just be glad it isn't a german DSG unit!!!  

I don't know if you can do all the MMT calibrations and stuff with a normal diagnostic tool or if you actually need Toyota Techstream.

 

[flash22]

18 hours ago, Cyker said:

I don't know if you can do all the MMT calibrations and stuff with a normal diagnostic tool or if you actually need Toyota Techstream.

 

Have a read of the PDF i posted, in my last post on this thread 😉

[Julie toyota yaris]

Just to let you know he has said car fixed now 

He bringing tomorrow 

he said it was a dirty gear box sensor!

[Rhymes with Paris]

Thanks for coming back Julie, and letting us know the outcome.

I sincerely hope that this is an outcome for you anyway, and that you have not been had over.

Ah well,if your car runs fine after you get it back tomorrow,all is well and good.

Any further update on this appreciated,as it may help others with similar problems.

Fingers crossed for you and your Yaris 🙂

 

[Cyker]

A dirty sensor?! That's anti-climactic... 

Hopefully it's properly fixed now!

[Big_D]

It my be anti-climactic, but it's still a good result 👍

[Julie toyota yaris]

Thank you all for your help

makes me love my Yaris even more 😂

I really hope it is fixed and drives like it did before, I really do love that car, I call him Brad not car. 

 

can I ask what do you mean it’s anti climactic? 

[Cyker]

It was a tongue-in-cheek/joke comment, to mean after all of that, thinking it was a major problem, it was just something as simple as a dirty sensor!

 

[Julie toyota yaris]

1 minute ago, Julie toyota yaris said:

Thank you all for your help

makes me love my Yaris even more 😂

I really hope it is fixed and drives like it did before, I really do love that car, I call him Brad not car. 

 

can I ask what do you mean it’s anti climactic? 

Ignore the last part of the previous!

 

im tired and have just finished a 13 hour shift! I’ve got it now.

im all technology at minute so thought was technical  code! 😂

[Yugguy1970]

To be fair with modern cars the biggest issues can be caused by a sensor the size of your thumb.  I've had it myself and you are like "ffs that killed my entire car?"

🤣