Verso Aircon dealer or specialist?

[Budz]

On 6/10/2023 at 3:47 PM, Cyker said:

I don't have a good experience with my Toyota dealer's ability to diagnose AC system problems - They told me it was the main pipes, but after changing them the system failed even faster and so they took it in again and decided it was the condenser and ac compressor, at which point I queried them on why they hadn't spotted that in the first place, to which they effectively replied they didn't check. They weren't even sympathetic or apologetic about it either, despite a fairly large sum of money being charged.

So I wouldn't put too much faith in their diagnostic abilities unless you have more positive prior-experiences.

I'd recommend finding a proper AC specialist, and check the Web for positive/negative reviews, but be warned - If it's been left gasless for too long, there is a good chance the residue in the system has turned acidic, and the longer it's been in there the higher chance the whole AC system will be damaged - I strongly suspect that's why my Mk2's system was riddled with micro leaks, the practically new condenser was (allegedly) leaking, and the AC compressor's internal clutch had (allegedly) failed.

 

You have a legal claim against Toyota on this now under the professional negligence side if you would like to proceed and see if you could recover the unwanted repairs what they had done in the first place. You can diy the legal case. I have done one against a independent garage over a fuel pump which they put wrongly to do with the gasket. And I won the case and the garage was asked to pay it off including the costs of the legal application fees

[Cyker]

Thanks, although you're a couple years late  

I had an acceptable resolution in the end, as they discounted the cost of the work off a Mk4 and took the Mk2 off me for the maximum scrappage offer, which was more than it was worth part-ex at the time, so while not optimal, the status quo was maintained at least.