2013 tailgate struts not working

[jillyflower]

I have been quoted £2000 to replace electric tailgate struts on my 2013 RAV 4 - they keep jamming. 
there seems to be parts on eBay that are compatible, Will these work or does anyone have another cheaper solution? 

[Roy124]

Guessing, but if the struts have been bent slightly that might be the cause.  If you just need new struts £1,000 each is silly money.

That said, the hood motor on my Escort failed and the price about 15 years ago was £1 018+vat + labour.  My garage, Mercedes specialists fixed it for £18; it needed a new washer.

Try and get a second opinion from a real garage mechanics.

[TonyHSD]

That’s right , second opinion and research online for solution, Google, YouTube, can be some information and easy diy fix.

One thing to try first is to lubricate the hinges with wd-40 and open and close few times. This may help. 
I never worked on automated hatchback doors but on regular ones on all Toyota cars the hinges get dried after even only 2 years and the door becomes ultra difficult to move. If this happens on automated doors the system might tricks itself that something got stuck or hit a person and stop closing. Try this first and let us know. If t works you can properly lube with thin oil afterwards. Spray here where the arrows are. 
Good luck