Plug in hybrid towing electrics question

[jamiem1987]

Hi all, got a rav4 phev used a few days ago, loving it so far - prior to me buying the car it had 7 pin electrics on the factory fitted towbar. before i bought the car the dealer agreed to swap this to 13 pin electrics for me. Just had the caravan out and the  caravan fridge and charging doesn’t work, i believe it’s pin 10 on the connector thats not connected , the caravan atc system works which is a permanent live but the switched one doesn’t seem to be working

The dealer is going to have a look on wednesday for me but i’m just wondering if anyone else could tell me if this function should work on a toyota towbar? I know some of the german cars don’t as standard…

Many thanks

[Oscarmax]

I had mine fitted a couple of weeks ago 13 pin electric with dedicated wiring loom ATC and fridge work.

[Flatcoat]

2 hours ago, Oscarmax said:

I had mine fitted a couple of weeks ago 13 pin electric with dedicated wiring loom ATC and fridge work.

Same on mine fitted by Toyota from new. 

[jamiem1987]

okie doke they must have forgotten something then… i’ll get it back in with them next week and cross my fingers!

[NASY]

My factory fitted towbar came with 13 pin electrics and a supplied 7 pin convertor plug - so I guess that wasn't factory fit on yours.

[Oscarmax]

My first tow with the new Suzuki Across on Saturday towball paint removed and cleaned, see how it fair compared to our old 2020 Mitsubishi Outlander PHEV 2.4.

[jamiem1987]

when you order a new rav you can specify 7 pin or 13 pin… the original order sheet for the car had 7pin specified

[Oscarmax]

Mine was an after market there are no factory only dealer fitted options with the Suzuki Across.

[NASY]

Jamie, didn't get the option to specify on my order so I was hoping 7 pin but arrived 13 with convertor as I said - only use the bar for a bike rack.

[jamiem1987]

interersting… maybe it was when the build year was? just had a look on a new rav on the toyota config and you can still choose 7or 13 pin… ironically they gave me a 13 pin to 7 pin adapter when changing the wiring to 13 pin for me so why on earth they offer a choice of sockets i have no idea!

[Flatcoat]

If you only need a towbar for a bike rack or trailer then 7 pin will suffice. For caravans you need 13pins. When I ordered my car I put on the order to be fully wired for caravan use, which it was. 

[jamiem1987]

all sorted - if anyone has any issues in the future the issue was as part of the install you connect a wire to one of the pins of a socket in the boot behind the panelling, this pin wasn't pushed in far enough - a simple push and click gets the relay engaged when the ignition is turned on and energises the charging/fridge circuit in the caravan.