Corolla Excel 2020 power tailgate not opening

[Oakleytel]

The tailgate will not open. It unlocks using the exterior button on the tailgate but won't open and makes two beeps. It also won't open using remote or the lower dash button (again two beeps).

Local dealer wants £125 for diagnostic checking even though under warranty. Battery is good and I have tried with the engine running.

[FROSTYBALLS]

1 minute ago, Oakleytel said:

Local dealer wants £125 for diagnostic checking even though under warranty.

The diagnostic fee is there in case the fault isn't a warranty issue, and the dealer's time is then covered. If the fault is a warranty issue, the fee isn't charged.

Quite common nowadays across a number of franchised dealers, not only Toyota.

[TonyHSD]

11 hours ago, Oakleytel said:

The tailgate will not open. It unlocks using the exterior button on the tailgate but won't open and makes two beeps. It also won't open using remote or the lower dash button (again two beeps).

Local dealer wants £125 for diagnostic checking even though under warranty. Battery is good and I have tried with the engine running.

Hi, 

what can you do is to open it manually if you can or help the actuators lift up the tailgate and then lubricate the hinges with wd-40 and thin machine oil. 
Try after if the automatic function can open and close. Often when hinges get dried prevent the door from free movement and the actuators stop working as safety precaution. 
Good luck 

[Oakleytel]

All sorted now. In the vehicle settings accessed via the steering wheel there is an option to turn the power tailgate off. 

[Bowruss]

Don't want to hi jack this post but prob is just slightly different.  My 2023 has the foot sensor opening but it is very erratic.  Wondered if others have the same issue and am I doing right fot "underpas" correctly.

[Bowruss]

OOPs  - just seen a later post on this.  Apparently a quickish entral in out foot movement does the biz..