10 Year warranty on buying a used RAV 4

[Kiran Joshy]

Hi,

I am planning to buy a used Toyota RAV 4 ( 2019 or 2020 ) model. I read that Toyota provides 10 years warranty ( or 100,000 miles ) for all vehicles. Is this apply even if I buy a used one ?

For example, if I buy a RAV4 2019 model with 25K mileage, which have been serviced only in Toyota centers, will I get the 10 years warranty if I continue servicing the vehicle in Toyota center ?

 

Thanks in Advance.

[philip42h]

Yes ... 🙂

[Parts-King]

To clarify, when you have it serviced at the Toyota dealer, you get a 12 month warranty. Then when it is due next year, provided you have it serviced before the anniversary, you then get another 12 month warranty, up to a maximum 10 Years or 100K miles. People sometimes think you have it serviced once and get a 10 year warranty  Don't leave any days with a break in the middle, you will then be without cover 

[FROSTYBALLS]

1 hour ago, Kiran Joshy said:

I am planning to buy a used Toyota RAV 4 ( 2019 or 2020 ) model.

New Toyotas sold in the UK prior to 1st June 2021, had a longer new car warranty (5 years or 100,000 miles, whichever occurs first). Thus a 2019/2020 model may still have the remainder of the new car warranty if it has covered less than 100,000 miles. 

The new car warranty changed for vehicles ordered from 1st June 2021, to 3 years/60,000 miles, and this coincided with the introduction of the Relax service generated extended warranty, which is the 12 month warranty mentioned in Parts-King's post above.

After expiry of the 5 year/100,000 mile new car warranty, provided the car has done less than 100,000 miles, it will be eligible for Relax when serviced by a Toyota dealer.

[Tove]

Yes, I bought a 2019 Dynamic in November and it still has the remainder of its 5 year warranty left.  After that if I have it serviced every year with Toyota it's covered up to 10 years/100,000 miles (you get 12 months' warranty after each service as said above)

[Rav Rob]

do you get the 12m warranty after the service even if you had a small gap (not a bad idea I know)? in other words if you over run the service due mileage a bit it doesn't exclude you from getting the warranties in future?

Reason I ask is when my car was 'working' mileage was high and very variable so it was sometimes a bit hit and miss getting it in +- 1000 miles of when due.

[FROSTYBALLS]

35 minutes ago, Rav Rob said:

do you get the 12m warranty after the service even if you had a small gap (not a bad idea I know)? in other words if you over run the service due mileage a bit it doesn't exclude you from getting the warranties in future?

Reason I ask is when my car was 'working' mileage was high and very variable so it was sometimes a bit hit and miss getting it in +- 1000 miles of when due.

If the car is already covered under Relax, and you exceed the mileage (10,000) before the next service is due, you will have a gap in cover between exceeding the mileage (10,000) and the next service being done. 

[Rav Rob]

18 hours ago, FROSTYBALLS said:

If the car is already covered under Relax, and you exceed the mileage (10,000) before the next service is due, you will have a gap in cover between exceeding the mileage (10,000) and the next service being done. 

Yes that is obvious. But wasn't my question.

Probably due to my bad phrasing... 🙂

My question was if you missed the correct service point so lets say you had it done at 21050 instead of 20000, do you still get your post service 12m warranty?

I ask because in some manufactures normal warranty even is small print saying if you miss the specified service intervals your warranty may be invalidated.

[FROSTYBALLS]

Have a look at "Exclusions c)" in the attached T&Cs.

Doesn't prevent the Relax warranty being provided, but if a failure is down to incorrect servicing as per the manufacturer's recommendations, that would be excluded.

 

Toyota Relax TCs - 25.05.21_tcm-3060-2286757.pdf

[philip42h]

36 minutes ago, Rav Rob said:

My question was if you missed the correct service point so lets say you had it done at 21050 instead of 20000, do you still get your post service 12m warranty?

So basically, yes -ish ...

Between 20,000 and 21,050 you would have been driving without the benefit of warranty. You then get the car serviced and put right all the things recommended by the service. The Relax, post service warranty then applies for the next 10,000 miles or 12 months whichever comes first ...

[Rav Rob]

I am actually up to my elbows in warranty, as I had it serviced a while ago so there is that one, then there is a year of new car warranty left and the lease company also provided a very 'generous'!! 6 months warranty too.

Thanks both for clearing that up, going forward it will get serviced to schedule, just during its busy working days it was late a couple of times so I didn't want to rely on Relax if I was actually excluded on a technicality.

Both my car and I got to retire together.. how sweet!

[philip42h]

14 minutes ago, Rav Rob said:

I am actually up to my elbows in warranty, as I had it serviced a while ago so there is that one, then there is a year of new car warranty left and the lease company also provided a very 'generous'!! 6 months warranty too.

Thanks both for clearing that up, going forward it will get serviced to schedule, just during its busy working days it was late a couple of times so I didn't want to rely on Relax if I was actually excluded on a technicality.

Both my car and I got to retire together.. how sweet!

In practice, you have only one warranty and that is the balance of the manufacturer's 3-year warranty - this covers pretty much everything that should last for more than three years, so only excludes 'consumables' and 'misuse'.

The Relax 'warranty' is an insurance policy against failure of certain listed (significant) items with plenty of (not unreasonable) exclusions. The cover is well worth having but it is nowhere near as comprehensive as the original manufacturer's warranty.

Enjoy retirement ... 🙂