Help with satnav - Avensis 2010 1.8i

[MikeEH]

I've had my Avensis for about 3 - 4 years and have only used the satnav once when I first had the car. I'm retired now and don't do much mileage apart from picking up the grandkids from school. Anyway, I had to go to a funeral last week and wasn't sure of the route, but luckily, I checked it out on Google maps the evening before.

Before setting off to the funeral I tried to use the satnav. I selected Destination, tapped Postcode and entered the postcode which then appeared on the screen in a long box. No other buttons or instructions on the screen.  I tapped on the box containing the postcode and the screen changed to maps with a circle surrounded by arrows pointing in various directions. Still no instructions on the screen. I tapped the circle a few times but nothing happened. I must have inadvertantly touched something as I was tapping because the screen went to map view with no relevant GO, START or other button implying it wanted to start the route. No highlighted road ahead and no voice command. I went thru this procedure 3 times before giving up and relying on my memory of Google maps the previous evening.

I so wished that I'd dug out my wife's old TOM TOM which was a breeze to use. Tap in the postcode, hit start or go (can't remember) and away you went following the voice instructions.....so flippin' simple!

Can someone please tell me in simple terms how to get the route and voice instructions underway after tapping in the postcode destination, please? I would be eternally grateful. Thank you.

[Eddiefh]

Probably not the answer you want but I find putting town , village then street as it more accurate 

[MikeEH]

Thanks, I'll give it a try tomorrow by putting in an address.