Ebrake error after changing rear pads and pedal goes to floo

[AmberD84]

So I just had my rear brake pads and rotors changed.  I now have an error message about a malfunction with the ebrake and when taking it for a test drive stepping on the brake I have to push it all the way to the floor to stop it.  Please help!!!

[Bper]

Hi Amber, if it was a garage that changed the brake pads and rotors take it straight back as this is dangerous if the pedal travels all the way to the floor.Its possible you may well have air in the brake system and it will require bleeding. As far as the ebrake problem this can occur if the electronic parking brake system was not properly reset or calibrated after changing the brake pads and rotors. Some vehicles require a specific procedure or use of a diagnostic tool to reset the ebrake after servicing the brakes.Hope this helps.👍