Two people in a Yaris both with profiles

[Dunczen]

My wife and I are often in the car at the same time. I saw a video about how you could setup two profiles one using Android Auto for everything and one using the Toyota system for phone, navigation and music. So I think I have this set and when we both were in the car it recognised my phone and claimed it was loading my settings. However, it then detected my wife's phone and as her profile is the one using Android Auto for everything, the display switched to it showing Google maps. Which prompted the question how to swap to my profile. The new 10.9 display has an on/off and volume button but all the other controls are touch sensitive. I have looked for an icon to touch to get back to the Toyota home screen, so far without success. 

Has anyone got any ideas?

[Corolly Poly]

If you poke the map do you get a sidebar with icons? If so the one that is dots will take you to the apps and there should be a Toyota icon to take you to the Toyota system and settings for users / profiles. A big arrow at the top of that will take you back to Android Auto

[FROSTYBALLS]

Topic moved to the Yaris forum

[jthspace]

I was reading the Yaris Cross multimedia user manual and it discusses in great (confusing to me) length how to set up 2 mobile phones in the car; I glossed over it to be honest.

If you go to the Toyota site below, enter your VIN number it will list the appropriate manuals for your car.

Toyota Manuals

However, the three manuals for the Yaris Cross runs to over 1100 pages (mainly telling you not to surf on the roof and other obscure warnings where common sense would apply). 

By the way, your post title wins the competition for the next Arts Council film 😂

[PortlandBill]

32 minutes ago, jthspace said:

I was reading the Yaris Cross multimedia user manual and it discusses in great (confusing to me) length how to set up 2 mobile phones in the car; I glossed over it to be honest.

If you go to the Toyota site below, enter your VIN number it will list the appropriate manuals for your car.

Toyota Manuals

However, the three manuals for the Yaris Cross runs to over 1100 pages (mainly telling you not to surf on the roof and other obscure warnings where common sense would apply). 

By the way, your post title wins the competition for the next Arts Council film 😂

And the manual that relates to the larger multimedia system is called "navigation manual" and the one called "multimedia system" is for the small screen version. 

[PortlandBill]

19 hours ago, Dunczen said:

My wife and I are often in the car at the same time. I saw a video about how you could setup two profiles one using Android Auto for everything and one using the Toyota system for phone, navigation and music. So I think I have this set and when we both were in the car it recognised my phone and claimed it was loading my settings. However, it then detected my wife's phone and as her profile is the one using Android Auto for everything, the display switched to it showing Google maps. Which prompted the question how to swap to my profile. The new 10.9 display has an on/off and volume button but all the other controls are touch sensitive. I have looked for an icon to touch to get back to the Toyota home screen, so far without success. 

Has anyone got any ideas?

To switch back from Android Auto go to android auto's app selection screen (the matrix of dots icon) and select "my Toyota" 

The car is supposed to recognise the most recently used profile and load that (if that phone is in the car). If you want to change to the other profile, you're supposed to be able to just select that profile from the settings, but it usually asks you to enter the respective password for your account (you must have an account to have a profile). 

If you change drivers (only one in the car) it's supposed to recognise that driver's phone and then load the correct profile. It doesn't (unless it's the same previous user). 

I've been trying to resolve this with my dealer for a couple of weeks.

Took it in to them yesterday, they couldn't fix it and have reported to Toyota UK, waiting now for a response. 

A related problem (but not the car's fault) is it may still see the previous users phone if, for example, it's in the home and within bluetooth/wifi range. Then it won't switch to the other phone that's in the car. All very complicated. 

Edited August 21 by PortlandBill
Typos

[jthspace]

2 hours ago, PortlandBill said:

All very complicated. 

It's like in the old days you had to be under 15 to program a vhs machine to record.i was in constant demand. 

Now I need a 15 year old to turn the faffing radio on in the car.

 

[MikeSh]

2 hours ago, PortlandBill said:

waiting now for a response. 

Meanwhile just turn off the bluetooth on the 'unused' phone. There's usually a shortcut in the pull-down menu on Android phones, so it only takes a couple of seconds to tap it off and later back on.

[PortlandBill]

7 minutes ago, MikeSh said:

Meanwhile just turn off the Bluetooth on the 'unused' phone. There's usually a shortcut in the pull-down menu on Android phones, so it only takes a couple of seconds to tap it off and later back on.

That doesn't solve the problem of it not loading the correct profile for the connected phone. 

[Dunczen]

After a few touches I eventually got the nine dots icon and then the apps display and touched the Toyota icon. I was taken to the Toyota map screen. So that's one problem solved. It would be nice to have an identifier displayed showing which profile was in effect. Thanks to everyone who replied.

[MardyMarvin]

4 hours ago, Dunczen said:

After a few touches I eventually got the nine dots icon and then the apps display and touched the Toyota icon. I was taken to the Toyota map screen. So that's one problem solved. It would be nice to have an identifier displayed showing which profile was in effect. Thanks to everyone who replied.

I assume Toyota just thought that when the car says hello "Whoever" on the multimedia screen was enough for you to know which profile it was using.

[MardyMarvin]

4 hours ago, Dunczen said:

After a few touches I eventually got the nine dots icon and then the apps display and touched the Toyota icon. I was taken to the Toyota map screen. So that's one problem solved. It would be nice to have an identifier displayed showing which profile was in effect. Thanks to everyone who replied.

also depending if you have two smart keys you can tell it to use the key to identify the user rather then the phone

[PortlandBill]

On 8/23/2024 at 10:49 AM, MardyMarvin said:

I assume Toyota just thought that when the car says hello "Whoever" on the multimedia screen was enough for you to know which profile it was using.

In my case, when we switch driver, the car identifies that the phone has changed but it won't load the profile linked to that phone, it'll load the "guest" profile and not show the welcome banner. You have to manually go and select and load the correct driver's profile. Having manually loaded the new profile, it'll continue correctly on each restart until the driver is changed again. Then you have to manually load the new driver's profile again. 

Toyota UK say that this is the way it works, despite the manual saying different. Seems like a bug to me. 

[MardyMarvin]

4 hours ago, PortlandBill said:

In my case, when we switch driver, the car identifies that the phone has changed but it won't load the profile linked to that phone, it'll load the "guest" profile and not show the welcome banner. You have to manually go and select and load the correct driver's profile. Having manually loaded the new profile, it'll continue correctly on each restart until the driver is changed again. Then you have to manually load the new driver's profile again. 

Toyota UK say that this is the way it works, despite the manual saying different. Seems like a bug to me. 

I suspect you have already done this but have you told it to identify the driver and profile by the phone as I know mine was initially setup in the media system to use the keys to identify the user.

[PortlandBill]

20 hours ago, MardyMarvin said:

I suspect you have already done this but have you told it to identify the driver and profile by the phone as I know mine was initially setup in the media system to use the keys to identify the user.

I don't see that key option anywhere, I can only see (in the manual) about selecting profiles by either bluetooth device or PIN.

[MardyMarvin]

3 minutes ago, PortlandBill said:

I don't see that key option anywhere, I can only see (in the manual) about selecting profiles by either Bluetooth device or PIN.

Wonder if I am getting my yaris mixed up with wife yaris X. I just remember on one of the cars when setting up a user there was an option to choose the Key as the way to identify the user but since we generally use the same key I went for phone / bluetooth device.

I have looked in both manuals now and cant see it as an option in the Yaris (so apologies) and the Yaris cross just says refer to the MyT app help for user profile setup. Then all I found is this on Toyota site which confirms its possible but as normal so generic you really cant tell what model it refers to.

https://support.toyota.com/s/article/How-do-I-set-up-my-ve-10883?language=en_US

https://support.toyota.com/s/article/Toyota-App-User-Profi-10735?language=en_US

I might have to go an check in wifes car just for my own sanity sake as I know it was an option and these are the only cars we have had with profiles 🤪

[PortlandBill]

14 minutes ago, MardyMarvin said:

Wonder if I am getting my yaris mixed up with wife yaris X. I just remember on one of the cars when setting up a user there was an option to choose the Key as the way to identify the user but since we generally use the same key I went for phone / bluetooth device.

I have looked in both manuals now and cant see it as an option in the Yaris (so apologies) and the Yaris cross just says refer to the MyT app help for user profile setup. Then all I found is this on Toyota site which confirms its possible but as normal so generic you really cant tell what model it refers to.

https://support.toyota.com/s/article/How-do-I-set-up-my-ve-10883?language=en_US

https://support.toyota.com/s/article/Toyota-App-User-Profi-10735?language=en_US

I might have to go an check in wifes car just for my own sanity sake as I know it was an option and these are the only cars we have had with profiles 🤪

 My Subaru scans the driver's face and sets the seat positions, mirrors, and profile accordingly. 

Thanks for your help on this, it's being a real pain! 

[PortlandBill]

Toyota is claiming that the car cannot indentify more than one phone, despite the manual clearly stating otherwise. So if your car is regularly driven by 2 people you have to manually select the driver each time (including typing your password in sometimes - it's a bit random).