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Problem after map update

By FranSilva,
2 hours ago in Rav 4 Club

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FranSilva

Posted 2 hours ago

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Posted 2 hours ago

I'm from Lisbon-Portugal and I've had a RAV4 GrSport since February 2024. About 15 days ago, after checking on the e-Store that there was a map update:
TOYOTA SMART CONNECT - MM21-T1
Spring 2024 Speed Limits Database Update

I downloaded it, followed all the steps indicated to install it and ended up with a problem.

Whenever I enter a destination on the map, after a few minutes the screen goes off, there is no more radio and it starts to do successive reboots until it completely freezes, losing DCM connectivity:

When this happens, it only starts working again after turning the car off and on again. Alternatively, when the system start to reboot, press X (end of route) and everything returns to normal.

A friend of mine who has the same model has the same problem.

Anyone with the same problem? Any tips?

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