Ntl: Cable

[Chappers]

Just upgraded my 300k to 1M..

For Free

....

Woosh.. :hokus-pokus:

Try it..

[SMW]

Just upgraded my 300k to 1M..

For Free

....

Woosh..  :hokus-pokus:

Try it..

←

errr . . .how ?

[Chappers]

.:click me:.

I was on 300k - so now Im on 1M

750k goes to 2M

etc etc..

[Demonic Angel]

Yep - we are going from 1mb to 3mb! :D :D

FREE!

[Chappers]

Another satisfied customer.. ;)

[SMW]

well done it . . . nothing seems any quicker ?

thanx anyway.

[Chappers]

well done it . . . nothing seems any quicker ?

←

Your joking.. Took 30 seconds.. reset your modem..

Woosh :hokus-pokus:

[cfc1]

I'm with blueyonder..... 4mb.. hahaha hehe whaahaha! :P :P :P

[Robie]

Im sure you know already but you have a cap of 3GB per month. I download that much a night sometimes :|

Im on NTL aswell and will be getting an upgrade to 2 meg where they are saying "We reserve the right to contact you"

http://www.home.ntl.com/page/broadbandexisting

[Matthew_McNally]

is that page for stand alone cable modems only?

anyone upgraded using a set top box?

NTL CS is closed now - so cannot get my PID and PIN to try :(

[SMW]

Ah faster now . . . needed modem re boot and also adjusted RWIN.

[Robie]

is that page for stand alone cable modems only?

anyone upgraded using a set top box?

NTL CS is closed now - so cannot get my PID and PIN to try  :(

←

All ntl users mate :)

[dawesy]

woohoo 2mb is ace. cheers for the info

[mrrandom]

dnt have my password :-(

[vmail]

"Existing 750K customers

We´re in the process of automatically upgrading your service to 2Mb. This upgrade is absolutely free and you don´t have to do anything to receive it. What´s more, the monthly price of this service remains the same. Check this page again for updates on when you will be upgraded."

do I need to drive to manchester and reboot the modem?

[Chappers]

Eh?

ntl: will do it utomatically (in a few weeks) or... go to the website and do it yourself..

[Robie]

If you have a "Pace" set top box it will only handle up to 1mb. I phoned them up and complained as they are only upgrading existing customers set top boxes in April so on Monday they are coming to install a nice new Cable Modem for me :D

[vmail]

Unable to Identify Cable Modem

Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).

When you call customer support, you may be asked for the following information:

Application ntl: Broadband Internet - Connection Speed Upgrade

Date & Time 12/03/2005 at 17:18

Your username ????????????????????

Your Cable Modem Mac Address unable to detect

please look on the cable modem or cable modem packaging

Your Surname

Your Postcode

bugger, they wont be opened now

[Chappers]

You've got to do it at your home location mind Vmail..

[vmail]

I got someone to do that for me

does zonealarm and win server 2003 firewall have to be switched off

[Robie]

They will tell you to switch off all firewalls, anti virus and spyware software off.

[vmail]

firewalls, anti virus and spyware software all off, still didnt work

maybe its a regional thing, not avaiable in my area yet

[vmail]

on the current 750k package the upload speed is 128kb/s what is the new speed after upgrade

[CraigT]

I work for a pretty large company *cough*IBM*cough* and I have a good bit of dealings with ntl. The speed upgrades have gone down well though not without the odd hiccup here and there. If anyone needs any advice I might be able to help where possible.

Also, bit of useless info. NTL were one of the official testers of xbox live before it was released to the public. They were able to spend a lot of time 'testing' the network to see how it would cope with xbox multiplayer games. Anyway the word is that the XBox2 will be launched in the UK BEFORE christmas of this year to get a headstart on the PS3. If this means more testing I may even get the chance to have a sneek peek at the Xbox2 before launch! Will I ever grow up? I hope not.

[vmail]

Heres the info that I was looking for, if anyone else is interested

Broadband enabled STB

* 1Mbps Download—100Kbps Upload—3GB Monthly Cap

* 2Mbps Download—200Kbps Upload—30GB Monthly Cap

* 3Mbps Download—300Kbps Upload—40GB Monthly Cap

Standalone Cable Modem (SACM)

* 1Mbps Download—100Kbps Upload—3GB Monthly Cap

* 2Mbps Download—200Kbps Upload—30GB Monthly Cap

* 3Mbps Download—300Kbps Upload—40GB Monthly Cap

But there is a bit of problem with Downloading all day at full speed, when you get capped

1MB less than 1/2 days

2MB less than 1.5 days

3MB about 1.25 days