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Posted
Hi... I am new to this sight and found out about it through a friend.

My wife has a RAV 4 VX 2002 model. 5 months after the warrenty ended the engine gave out on the motorway in very dangerous circumstances. I have not had any help from toyota that has been at all constructive. The car has been maintained correctly throughout the time we have owned it (From New). I am now expected to pay around £6000.00 to pay for a new engine !!! The car is only 3 years and 5 months old. This should not be happening.

Can anyboby help me and advise me what my options are.

Thank you in advance

Posted

Write a letter to the managing director of Toyota UK!

Toyota (GB) PLC

PO Box 746

Sunderland

SR9 9XF

(from the UK website) and tell him. Tell him your not happy with your local garage and you are now not willing to deal with them.

  • 3 weeks later...
Posted
Hi... I am new to this sight and found out about it through a friend.

My wife has a RAV 4 VX 2002 model. 5 months after the warrenty ended the engine gave out on the motorway in very dangerous circumstances. I have not had any help from toyota that has been at all constructive. The car has been maintained correctly throughout the time we have owned it (From New). I am now expected to pay around £6000.00 to pay for a new engine !!! The car is only 3 years and 5 months old. This should not be happening.

Can anyboby help me and advise me what my options are.

Thank you in advance

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