How Is This For A Quick Reply

[cfc1]

I bought something from Ebuyer which was faulty and was returned....

"david kerr"

22/01/2006 23:08 I have sent this product back, it was received by ebuyer some time ago. I am now awaiting a refund for this product which is taking a long time.

Can you tell me why this is taking so long? if i had bought this product from the high street...........

David.

#Then i got the reply.......

Laura

20/06/2006 11:05 Dear David Kerr

Thank you for your contact with our Customer Support Team.

Please accept my apologies for the delay in responding to this enote.

However i can now see this issue has been resolved.

Please contact me if you require further help.

Kind Regards

Laura

Ebuyer Customer Support Team

Look at the dates

[Bibbs]

~150 days .. of which over 100 are "working" - that's not bad going.

[Karma Supra]

Ebuyer are first class for buyign cheap goodies....

but their customer service is w@nk!

[Moffmo]

Ebuyer are first class for buyign cheap goodies....

but their customer service is w@nk!

Seems to be hit and miss with ebuyer as i once got a replacement in 2 days.. trouble free