T180 Egr Valve Problems

[anchorman]

I can't believe this thread :(

My wife is just getting out of Renault Megane ownership for exactly the same symptoms and it all appears to be connected with the EGR valve!

The T180 is due to arrive in approximately 6 weeks and if we go through this again then I'll probably be tempted to drive it off a cliff!

See this link and you'll see that the EGR valve is connected with turbo failures on the 1.9DCi engine throughout the Renault range

1.9DCi Turbo Failures

I was going to add a link to the MeganeII owners Forum which identifies exactly the same issue but the forum is down at the moment.

The 'limp home' mode is something that my wife has experienced twice now so I feel for your frustration Peter. This can be caused by a sticking EGR valve as well as a Vacuum Pump failure. Incidentally, the latter can also reduce the effectiveness of brakes which can be highly dangerous! If you want to see what an EGR valve looks like when it's 'clogged' then take a look at this link to a pdf file

EGR Valve

Ultimately, it looks as though the next thing to go after the EGR Valve is the turbo so whatever you do be sure to get out of that car, as in ownership, as soon as you can.

My first post and you can't imagine how much I'd rather be reading good things about the T180 rather than the :censor: EGR Valve!

Steve

Peter has had a bad experience but don't let that put you off. His is the only experience of this kind and we would soon get to know if it wasn't. There are lots of reasons why you will enjoy your T180 so keep your chin up, I'm sure it will live up to your expectations.

I keep making daft excuses just to go out and drive my XT4 and I would love a T180.

Regards

[stv1x]

Peter has had a bad experience but don't let that put you off. His is the only experience of this kind and we would soon get to know if it wasn't. There are lots of reasons why you will enjoy your T180 so keep your chin up, I'm sure it will live up to your expectations.

I keep making daft excuses just to go out and drive my XT4 and I would love a T180.

Regards

Fingers crossed then ;)

Sorry, my first post was probably an over-reaction but the EGR was the last thing I was hoping to read about on here particularly as it's something that has caused sleepless nights over the last couple of months. 'Limp Home mode' in the outside lane of a motorway is not clever but you are right, his experience seems to be a one off.....<inserts smilie wiping brow>

steve

[anchorman]

Peter has had a bad experience but don't let that put you off. His is the only experience of this kind and we would soon get to know if it wasn't. There are lots of reasons why you will enjoy your T180 so keep your chin up, I'm sure it will live up to your expectations.

I keep making daft excuses just to go out and drive my XT4 and I would love a T180.

Regards

Fingers crossed then ;)

Sorry, my first post was probably an over-reaction but the EGR was the last thing I was hoping to read about on here particularly as it's something that has caused sleepless nights over the last couple of months. 'Limp Home mode' in the outside lane of a motorway is not clever but you are right, his experience seems to be a one off.....<inserts smilie wiping brow>

steve

Just after I responded to your thread I read yet another one where Toyota are pretending they know nothing about Dual Mass Flywheel problems and are wrongly trying to charge customers for something that was a fundamentle production problem instead of doing the right thing and paying every penny of the repair costs.

Peter should also have a reply by now on this issue. If not they are just prevaricating while they get chance to mess around for even longer.

For goodness sake why don't they give him his money back or give him another new car and play with the old one in their own time - it's the very least they can do after all of this appauling inconvenience.

Steve, I have got no problems in recommending the car but if you are unlucky enough to get something go wrong beware that this is the kind of sloppy treatment they are capable of. It has just about finished me with them unless they do pull their socks up real quick and sort these CUSTOMERS out.

You might like to consider a Mitsubishi Outlander or a new Honda if this gives you the creeps. The customer service might not be any better but it cant be any worse.

Regards

[Peter (Preston)]

:ffs:

Peter has had a bad experience but don't let that put you off. His is the only experience of this kind and we would soon get to know if it wasn't. There are lots of reasons why you will enjoy your T180 so keep your chin up, I'm sure it will live up to your expectations.

I keep making daft excuses just to go out and drive my XT4 and I would love a T180.

Regards

Fingers crossed then ;)

Sorry, my first post was probably an over-reaction but the EGR was the last thing I was hoping to read about on here particularly as it's something that has caused sleepless nights over the last couple of months. 'Limp Home mode' in the outside lane of a motorway is not clever but you are right, his experience seems to be a one off.....<inserts smilie wiping brow>

steve

Just after I responded to your thread I read yet another one where Toyota are pretending they know nothing about Dual Mass Flywheel problems and are wrongly trying to charge customers for something that was a fundamentle production problem instead of doing the right thing and paying every penny of the repair costs.

Peter should also have a reply by now on this issue. If not they are just prevaricating while they get chance to mess around for even longer.

For goodness sake why don't they give him his money back or give him another new car and play with the old one in their own time - it's the very least they can do after all of this appauling inconvenience.

Steve, I have got no problems in recommending the car but if you are unlucky enough to get something go wrong beware that this is the kind of sloppy treatment they are capable of. It has just about finished me with them unless they do pull their socks up real quick and sort these CUSTOMERS out.

You might like to consider a Mitsubishi Outlander or a new Honda if this gives you the creeps. The customer service might not be any better but it cant be any worse.

Regards

:ffs: Well here's this weeks update, its now 5 weeks since I last saw my Rav4, and the only person that was giving me any information was the salesman at the dealer, he has now left! I don't know under what circumstances but it has done nothing for my confidence. The dealer is to return my call later today when they determine who is picking up the case.

Toyota GB keep saying they have tried to contact me on my mobile, no messages have been left and no missed calls recorded - I have now changed my mobile phone in case that too was broken, still no messages etc, all a bit odd this and I’m afraid to say that whereas in the first place I could see that the fault may take some tracking and would accept a delay in return, 5 Weeks is ridiculous they could have made hundreds of new vehicles in this period, but can’t fix one!

This is the first Japanese car I have ever had, and of course it is now going to be the last! Rover group were constantly being blagged for this sort of repetitive fault, though I owned many of their cars I was never without it for more than two days! Perhaps China could buy out Toyota!

You can see that I am completely fed up with this situation now and Toyota has now been my worst experience of car purchase in 28 years of motoring. (11 new vehicles in this time).

Best of luck to to all you other 180 drivers..

Peter.

[Peter (Preston)]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

[anchorman]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

I thought you had asked for your money back/new car?

Why not exercise your legal right to reject it?

Regards

[Peter (Preston)]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

I thought you had asked for your money back/new car?

Why not exercise your legal right to reject it?

Regards

Because the car is on a conract hire through Toyota Financial Services - I do not actually own the car TFS do, they in turn have to argue with Toyota to get it replaced. Though why should they I'm paying for a 180 and driving a XT4 Auto which is being payed for by Toyota GB, TFS are laughing all the way to the bank.

Me just frustrated in middle - With the latest news re others that are affected, do I want another where the same fault may develop. I'll put it down to experience, and just wont use Toyota in the future, only another 2.5 years then the contracts up!

The contract hire is really odd when things go wrong, as the user, you don't have any rights for rejection, apparently, the argument is that I am being provided with a similar car and that is all they have to do. To all others out there read the small print.

Still haven't heard any more by the way, the dealer can't do anything, TFS dont appear to want to do anything and Toyota GB appears to be incapable of doing anything.

If anyone is looking for a second hand RAV4 T180 in 2.5 years be on the lookout for my light blue one!

Sorry to be a little negative re Toyota I'm sure most of their vehicles are ok, its just the experience I have had. I get the impression that Anchorman may work for Toyota. I once did a considerable amount of work for the factory at Derby and at that time I was very impressed with their working methods. Its sad to see my views tainted by a single car.

Regards

Peter

[anchorman]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

I thought you had asked for your money back/new car?

Why not exercise your legal right to reject it?

Regards

Because the car is on a conract hire through Toyota Financial Services - I do not actually own the car TFS do, they in turn have to argue with Toyota to get it replaced. Though why should they I'm paying for a 180 and driving a XT4 Auto which is being payed for by Toyota GB, TFS are laughing all the way to the bank.

Me just frustrated in middle - With the latest news re others that are affected, do I want another where the same fault may develop. I'll put it down to experience, and just wont use Toyota in the future, only another 2.5 years then the contracts up!

The contract hire is really odd when things go wrong, as the user, you don't have any rights for rejection, apparently, the argument is that I am being provided with a similar car and that is all they have to do. To all others out there read the small print.

Still haven't heard any more by the way, the dealer can't do anything, TFS dont appear to want to do anything and Toyota GB appears to be incapable of doing anything.

If anyone is looking for a second hand RAV4 T180 in 2.5 years be on the lookout for my light blue one!

Sorry to be a little negative re Toyota I'm sure most of their vehicles are ok, its just the experience I have had. I get the impression that Anchorman may work for Toyota. I once did a considerable amount of work for the factory at Derby and at that time I was very impressed with their working methods. Its sad to see my views tainted by a single car.

Regards

Peter

Peter

I can assure you I don't work for Toyota and if I were you I would tell them where to put that heap of junk. I cannot believe they are treating you this way.

I am curious what on earth could have given you the impression I work for them - I have supported you with this nonsense from the start???

[Peter (Preston)]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

I thought you had asked for your money back/new car?

Why not exercise your legal right to reject it?

Regards

Because the car is on a conract hire through Toyota Financial Services - I do not actually own the car TFS do, they in turn have to argue with Toyota to get it replaced. Though why should they I'm paying for a 180 and driving a XT4 Auto which is being payed for by Toyota GB, TFS are laughing all the way to the bank.

Me just frustrated in middle - With the latest news re others that are affected, do I want another where the same fault may develop. I'll put it down to experience, and just wont use Toyota in the future, only another 2.5 years then the contracts up!

The contract hire is really odd when things go wrong, as the user, you don't have any rights for rejection, apparently, the argument is that I am being provided with a similar car and that is all they have to do. To all others out there read the small print.

Still haven't heard any more by the way, the dealer can't do anything, TFS dont appear to want to do anything and Toyota GB appears to be incapable of doing anything.

If anyone is looking for a second hand RAV4 T180 in 2.5 years be on the lookout for my light blue one!

Sorry to be a little negative re Toyota I'm sure most of their vehicles are ok, its just the experience I have had. I get the impression that Anchorman may work for Toyota. I once did a considerable amount of work for the factory at Derby and at that time I was very impressed with their working methods. Its sad to see my views tainted by a single car.

Regards

Peter

Peter

I can assure you I don't work for Toyota and if I were you I would tell them where to put that heap of junk. I cannot believe they are treating you this way.

I am curious what on earth could have given you the impression I work for them - I have supported you with this nonsense from the start???

No sorry Anchorman it wasn't meant to be insult I just thought that you had a great deal of relevant knowledge and made an assumption. In no way was I attempting to give any mal impression of the advice posted like you say you have been very supportive and offered good technical advice. My sincere apologies for giving the impression that I thought you were a bad guy.

(Even if a "poster" were to work for Toyota it doesnt make them a bad, after all its not likley to be the fault of any one person within the Toyota Group).

Anyway been to the dealer again today and it now appears that the Janpanese are comming from the RAV factory next week, one idea is to replace the entire power unit and take the old one to Japan for testing.

Apparently the fault on mine is not the same as those in Europe. I am unlikely to get the car back for at least three weeks and still I can't get TFS to insist on a replacement.

Regards Peter

[anchorman]

Another update -- This is going to worry you other 180 drivers....

I have been informed that mine is NOT the only 180 with this problem there are others across Europe with very similar issues!

A Toyota GB Technician came to the dealers to examine the vehicle today (after 6 weeks well next Tuesday anyway). He has downloaded fault codes and sent them to Belgium. Apparently the real experts are in Belgium, they are rushing across to the UK well sometime next week to have a look!

Meanwhile paying for 180, got XT4 petrol auto.

Well done Toyota.

I thought you had asked for your money back/new car?

Why not exercise your legal right to reject it?

Regards

Because the car is on a conract hire through Toyota Financial Services - I do not actually own the car TFS do, they in turn have to argue with Toyota to get it replaced. Though why should they I'm paying for a 180 and driving a XT4 Auto which is being payed for by Toyota GB, TFS are laughing all the way to the bank.

Me just frustrated in middle - With the latest news re others that are affected, do I want another where the same fault may develop. I'll put it down to experience, and just wont use Toyota in the future, only another 2.5 years then the contracts up!

The contract hire is really odd when things go wrong, as the user, you don't have any rights for rejection, apparently, the argument is that I am being provided with a similar car and that is all they have to do. To all others out there read the small print.

Still haven't heard any more by the way, the dealer can't do anything, TFS dont appear to want to do anything and Toyota GB appears to be incapable of doing anything.

If anyone is looking for a second hand RAV4 T180 in 2.5 years be on the lookout for my light blue one!

Sorry to be a little negative re Toyota I'm sure most of their vehicles are ok, its just the experience I have had. I get the impression that Anchorman may work for Toyota. I once did a considerable amount of work for the factory at Derby and at that time I was very impressed with their working methods. Its sad to see my views tainted by a single car.

Regards

Peter

Peter

I can assure you I don't work for Toyota and if I were you I would tell them where to put that heap of junk. I cannot believe they are treating you this way.

I am curious what on earth could have given you the impression I work for them - I have supported you with this nonsense from the start???

No sorry Anchorman it wasn't meant to be insult I just thought that you had a great deal of relevant knowledge and made an assumption. In no way was I attempting to give any mal impression of the advice posted like you say you have been very supportive and offered good technical advice. My sincere apologies for giving the impression that I thought you were a bad guy.

(Even if a "poster" were to work for Toyota it doesnt make them a bad, after all its not likley to be the fault of any one person within the Toyota Group).

Anyway been to the dealer again today and it now appears that the Janpanese are comming from the RAV factory next week, one idea is to replace the entire power unit and take the old one to Japan for testing.

Apparently the fault on mine is not the same as those in Europe. I am unlikely to get the car back for at least three weeks and still I can't get TFS to insist on a replacement.

Regards Peter

Peter

No problem - forget it. ;)

There was a time when you could cut me in half and I had Toyota written right through but I'm sure that has faded now. My opinion of Toyota was formed through many years of vehicle engineering and although they really get to me at times I do like my RAV.

Problem is that I paid more for this car than I did for my first house and phsychologically with that level of commitment from me I expect Toyota to reciprocate. I have had a couple of issues with mine, a noisy gearbox (which to be fair doesn't seem to have got any worse or have any negative effect) and the NCAP test which Toyota argue is not detrimental but will not quantify how far it falls short of current production. I must say that I do not see them as bad guys. I know you are only using a figure of speech but although they can be enfuriating, if I felt so badly towards them I would sell the RAV and get something else. So far despite my odd grumbles they have been utterly polite.

I guess it worries me especially when I follow stories like yours. In a recent thread on flywheels I cited your saga as one where I think you should get either a new car or your money back but I didn't realise there were problems with your contract.

When it comes down to it mine has done 5000 trouble free miles and I do enjoy the thing so as long as it keeps going it should live up to my expectations.

Whatever happens I sincerely hope that it comes to a satisfactory conclusion for you. Try and negotiate free servicing for the duration of the warranty period. I would say that is a small price for them to pay considering the scale of the inconvenience you have been subjected to.

Regards

[dave.m]

Peter,

Sorry to hear your problems still not resolved, I hope you haven't lost all faith in Toyota as the Rav

really is a good car. I dont know if you have read any of my own previous replies to other threads

but take it from me there are a hell of a lot of people out there driving Sollihulls finest who are in a

worse situation than you. I myself have owned a couple of Freelanders , the threads on their forum

are absolutely shocking. But what is more shocking is that people have just accepted it to the point

where one owner ends his threads by saying "IF ITS GOT T**S OR TYRES IT WILL COST YOU MONEY".

My own decision to buy a Rav was heavilly influenced by this forum and I have never regretted it.

I have often wondered, if the freelander forum had guys like Anchorman and a few others on here

(hope that doesn't sound patronising) then maybe L/R would have done something about it.

Anyway good luck with whatever happens next.

Cheers,

Dave.

[Peter (Preston)]

Sorry I got a bit negative last week, I'm just so frustrated that I do not appear to have many rights, not being the owner.

Apparently a contigent of Toyota Engineers from Japan, (it seems to be beyond the Belgian contingent) will arrive tomorrow (Tuesday) to do more testing on the vehicle. The dealer says they are considering removing the entire power train and replacing it with new then sending the old unit back to Japan.

I dont know how long this will take though I can't see the issue being resolved by the end of this week.

Vanatge Preston have been excellent all the way through this, they are at least keeping me informed.

This is the first 4WD vehicle I have owned and it is a good car, unfortunately it will be the last Toyota I own due, in my perception to poor after sales service.

Regards Peter.

[bitman]

i have my rav4 over 1 year now and it a briliant car. and those problems with finance... i buy my cars cash...

i must say that my 2003 merc is a night mare like yours but i get everything sorted. the dealer is working his ar*h off me and puts every thing under warrantie...

i know for sure that your vehicle is uniek and hope that you are not losing all your faith in the rav. but i must say that the latest models of cars (over all brands) are very bad. i personaly think they put to much (cheap) electronics in cars. the sensors they use are very bad an causing most of the times the problems. simple since they are very costing if you take the good quality. but hey these days we don't want to pay for quality isn't it? and the budgets companies use to build the vehilces has to be low and testing ehe heh well we let the customer do that. it's all the same with microsoft their ££$%^ products. MARKETING is the big words these days...

any way hope the jap ing will sort your problem fast! you can't say that they don't do any thing.... only you as customer should not be panished for this.

btw. i work over 25 years in the ict... so i know what i'm taling about.

[OldSkoO1]

Really sorry to hear all these problems you are having. I am amazed at how patient you seem to be in all honesty. For what its worth i think it is totally unacceptable for it go on this long. I would demand a new T180 rav4 and probably not leave until we struck a deal. There is obviously something wrong with it but the thing is the limp home mode will activate to protect the engine from even minor things like loose hoses. Even a sensor could be dodgy and the diesel CR engines have more sensors than the met office. But being the T180 it could be the emissions regulation that is the problem if its so common - build up of gases not being recycled properly. This would leave deposits in the EGR valve and would probably be the single point of failure. THere are all sorts of reasons why the gases aren't being recycled properly. There are several components to regulate combustion temperature, reduce and purify gases and the T180 requires a permanent stream of data to its engine management system to maintain it.

ANyhow i know this will probably be your last toyota and again for what its worth i have found toyota's to be the most reliable cars i've owned in my family. We have a rav4 xtr 07 and know someone who has had a t180 rav4 problem free. I will be purchasing the t180 engine but in the auris soon.

Good luck with it all.

[Peter (Preston)]

Hi, finally got the 180 back today. Toyota sent a diesel engine guru from Japan together with a Euorpean senior technician and the UK Senior Technican.

The Engineer from Japan brought additional test equipment.

They have determined that the fault was some form of breakdown within the ECU and this has been replaced, together with the injectors and yet another EGR valve.

Fingers crossed it should be ok this time, not much travel next week, however the week after is a 1000 miler so will know for certain by then.

Thanks to all of you for your support.

And Thanks to the Service team at Vantage Toyota Preston (if they ever look at this forum).

Hopefully looking forward to some fun with the 180 now.

Regards

Peter.

[anchorman]

Hi, finally got the 180 back today. Toyota sent a diesel engine guru from Japan together with a Euorpean senior technician and the UK Senior Technican.

The Engineer from Japan brought additional test equipment.

They have determined that the fault was some form of breakdown within the ECU and this has been replaced, together with the injectors and yet another EGR valve.

Fingers crossed it should be ok this time, not much travel next week, however the week after is a 1000 miler so will know for certain by then.

Thanks to all of you for your support.

And Thanks to the Service team at Vantage Toyota Preston (if they ever look at this forum).

Hopefully looking forward to some fun with the 180 now.

Regards

Peter.

Well if nothing else Peter it has generated ahuge amount of interest so Toyota can't pretend it s something they never heard of.

Still, to their credit they sent out a boffin that can "talk diesel" (strange because I would have thought the diesel was developed in Europe but perhaps not) and hopefully you can start to enjoy it.

I think you will find that Vantage are watching. I found that RRG Macclesfield were very good and have no trouble recommending them either. To be fair I don't have a major issue with Toyota but they don't always empathise as well as I thought they would.

Good luck mate

[OldSkoO1]

i &#33;Removed&#33; hope it works for you this time so you can finally enjoy the car.

GL

[dave.m]

Peter,

Bloody good news mate, I'm keeping fingers crossed for you.

Now you want to get out and give the thing a good drive, maybe I could make a suggestion.

As you have done Aberdeen and the east, try the west. A favourite of mine, a bit like the

Peugeot ad if you have seen it go to Glasgow and turn left. Head for Inverary (a nice part

of the country) via a road called the Rest And Be Thankfull. Now there is a road, also a favourite

of Jeremy Clarksons I believe. Should only take 10 hours round trip !

Or you could be sensible and stick to Pendle Hill/ Ribble Valley area on your doorstep. Another

lovely area which I visit often (have relatives/ friends in Longridge).

Anyway, all the best go out and enjoy !

Dave.

[Peter (Preston)]

Thanks guys, I am relearning driving with a clutch! however the RAV will certainly be getting around, Newcastle tomorrow, Montrose next week then, Ayrshire and Notts the week after that..

Thanks for your support...

(Does anyone know how to store voice tags? I can't get mine to save them perhaps another forum topic)

Peter

[Peter (Preston)]

Last Post on this subject and its time for some HUMBLE PIE.

Took the Rav for 360 mile trip yesterday no probs and 38 to gallon.

Toyota Customer Services have agreed to cover the costs of the Contract Payments for the Vehicle whilst it has been unavailable I cant ask for more than that as they have also provided a car during the period.

Toyota Finance have sorted out the payments accordingly and additionally sent vouchers for a weekend away.

I have had personal contact from the customer services manager of Toyota Financial Services and of course Toyota actually sent an engineer from Japan to sort out the problems.

Though the expereince has been difficult it does look like they do actually care, and perhaps the delays have been caused by many minor issues getting in the way.

Thanks Toyota for finally getting this right, and special thanks to Vantage Toyota of Preston for having an aftersales department that really are interested in the cars after they leave the forecourt.

Peter.

[OldSkoO1]

I'm glad you got it sorted and fingers crossed it gives you no problems. All the toyota's i've owned have never gone wrong and i always found Toyota servicing to be the best of any manufacturer, better than the very expensive prestige car brands.

In your case it was crazy for it to be broke for that long but at least they have shown they do care. Either way good luck with it now and hopefully you can enjoy it while you have it.

Interestingly did they ever tell you exactly what the problem was apart from just saying there was a ECU fault?