Gen 7 Oil Problem

[iceland_potter]

I have to say it's making me wonder whether or not to bother picking up and paying for the tyres this afternoon actually.

[edwardio]

I'd say old off until you know more. The best option for the garage (cheapest), would be to refund you the money or replace the car. Otherwise they're taking a huge loss on your car.

[fazzer]

I'd say old off until you know more. The best option for the garage (cheapest), would be to refund you the money or replace the car. Otherwise they're taking a huge loss on your car.

hi mate

if you can get your money back go for it and buy one that you know is in good nick(mine)Already had the engine done by toyota,but my offer still stands to repair if yoy have no joy with getting your money back

good luck with whatever you decide to do

[iceland_potter]

Hi all - update.

I dropped my car in to the dealer yesterday for them to confirm that its the oil consumption issue.

I had a phonecall at midday today (18th March 2008) from the dealer principle offering me a replacement car. I stressed that I only purchased the car because of the exact spec, i.e. the packs it has, the milage and the colour. He says he'll search his database to find me a new one.

Trading Standards confirm that this is a correct course of action.

My only worry now is that if I get another Celica with the same fault I'll have to go through all this again! I'm stuck on this one really. Any advice welcome.

[edwardio]

Although they have to search for another, they must match everything or better it. Therefore you could end up with a newer car with less miles. e.g. an 02 plate. I would tell the garage though that any replacement car they provide you with, must be covered for the oil issue before you accept it. That is unless the engine has already been corrected due to the problem or has been given the all clear by Toyota from the engine number.

[iceland_potter]

edwardio - cheers for the response. Trading Standards said the replacement car will come with the same statutory rights that the first one had, and if the oil problem was present on the replacement, then I would probably get a refund rather than another replacement.

Does anyone know which year and registration the oil problem is rectified on please?

[edwardio]

It's possible that the late 2001's would be ok. Mine's a 2002 and that's fine (touch wood!).

The problem was documented from some X reg models, so yeah I'd guess from late 2001.

[iceland_potter]

right thanks.

I hope they find me one, although I can tell right now it'll be a refund :cacker:

[Parts-King]

name='edwardio' date='Mar 18 2008, 12:34 PM' post='733022'

I would tell the garage though that any replacement car they provide you with, must be covered for the oil issue before you accept it.

Sorry but that is not going to happen, the options are

Replacement

Repair

Refund

You cant then go making other demands about covering a specific problem (oil burning)

What I would ask, is that they provide you with a better warranty than the one they put on it, which had a £500 claim limit, they dont have to do it, but as a gesture of goodwill, they may do

A note on used warranty. Toyota used car warranties are like a new car warranty, no silly claim limits etc. When buying any used warranty, ALWAYS check what the claim limit is per claim, a £500 limit these days is just not acceptable. The old saying about you get what you pay for is very true with warranties. A Toyota one may appear expensive, but take a look at the cover you get

Kingo

[edwardio]

My point KING was that if they replaced the car for the same year, there's a very high chance that the same problem would occur. Therefore ensuring that they are prepared to cover that problem only over their standard 3 month warrenty before you accpet the car, ensure that's they'll choose a good car. Otherwise the replacement could have the problem 4 months after ICELAND gets it.

[iceland_potter]

Kingo - The oil problem won't be covered by my warranty, its covered by my statuatory rights on the purchase which goes above and beyond this "warranty" the garage talk about.

[marty32]

ll 2nd what parts king said the toyota warranty is really good i had a corolla that was a bad car with too many faults and i got allsorts done under warranty

im back driving a celica i got a local toyota dealer to source me one just because the warranty is better than some places offer. i took my time and i found a cracker of a car in the end

have a look on toyota.co.uk and search under the used car section

[Parts-King]

Kingo - The oil problem won't be covered by my warranty, its covered by my statuatory rights on the purchase which goes above and beyond this "warranty" the garage talk about.

Statutory rights wont get your car repaired, they will only get you a repair, replacement or refund. Sorry to keep harping on about it, but if you have a replacement car for longer than 6 months, and a similar problem occurs, the onus is then ON YOU to prove it was inherrantly faulty. Statutory rights are the 3 R's and are much more enforceable if the goods are UNDER 6 months old. You need a good warranty with this replacement car, ask the dealer to pay for one "Just in case"

Kingo

[Parts-King]

My point KING was that if they replaced the car for the same year, there's a very high chance that the same problem would occur. Therefore ensuring that they are prepared to cover that problem only over their standard 3 month warrenty before you accpet the car, ensure that's they'll choose a good car. Otherwise the replacement could have the problem 4 months after ICELAND gets it.

I hear what your saying, but believe me, I have worked in this trade for over 30 years. This dealer is now in a position where he has lost money, he is taking the car back off you. He is now having to source another car of equal or better value. He doesnt have to give extra cover on the engine problem on the new car (In law) and he wont. The best bet is to have a decent warranty in place, and get him to pay for it. Nobody can guarentee a major problem wont occur after 4 months, but if it does, it is better to have a warranty in place to cover it, rather than go through all this rejecting of cars and refunds

Kingo

[edwardio]

We're saying the same thing really KING.

I'm saying if he gets a replacement car and it's the same year as his current model, then he should get the garage to provide an extended warrenty for the engine should it happen later than 3 months. As if it's got the problem, it will happen sooner rather than later if they matched the mileage. Yes it means the garage can lose more money, should it happen again.

You're saying when the car is replaced, that the garage should be made to provide a better warrenty, that has more guts. This isn't anything different from what I've been saying. I was just being specific about the oil problem that's all. A better warrenty would cover that and more, so yes that would be a more general request, instead of a specific request.

[iceland_potter]

Statutory rights wont get your car repaired, they will only get you a repair, replacement or refund.

I'm not trying to be funny now, I promise you I'm not, but I don't understand that sentence mate? Would you explain again for me please?

To both edwardio and Kingo - I dont think the garage are likely to provide an extended warranty, neither are they likely to pay for it. It's not in the law that they should either.

[edwardio]

It's not in the law no, that they provide you with one. I'm very sure that where ever they source the replacement from, that they will insure that they get it covered (if from another garage - providing the car is within the fault years). Therefore it's only right that you request that they cover the engine a bit longer than 3 months. So out of good customer service, they should cover at least the engine a little longer. At the end of the day if it happened to the replacement, they run the risk of you spreading the word that their garage supplies dodgy cars.

I'm not saying they will cover the engine for slightly longer. I'm just saying ask them if they would be prepared to, because it is a well documented fault. The standard warrenty is 3 months, this is fair enough. I'd ask if they'd cover the engine for say an extra 3 months, and if need be only on that fault. Therefore if they agree, you have 6 months cover once you get the new car against the oil problem.

It's worth asking for.

[iceland_potter]

Quick update : doesn't look good for a replacement. He offered me a Silver (mine's red) 2001 (mine's 2000), 190 (mine's a 140) with 69k on it (mine has 66k and 64 when I bought it). He added that the garage who he's found with this car are asking £2000 more than I paid for mine. I didn't ask if he wanted me to pay the difference or not, I just laughed.

[Scarlett Arrow]

190's were not sold in Silver, could it be you mean Thunder Grey?

[iceland_potter]

im not sure - i've done some background reading though and I've found a car that matches his description in silver with my wheels, but ir doesnt mention it being a 190 anywhere. He definately said it was 190 though.

[iceland_potter]

UPDATE:

I've just been offered my money back for the car. Not a great situation for me really as I'm going to be car-less when I've handed it over, and someone else is going to have a duff engine when they buy it from auction off him.

I just can't find a car of the same spec for the price I paid for it (£4600)

[fazzer]

UPDATE:

I've just been offered my money back for the car. Not a great situation for me really as I'm going to be car-less when I've handed it over, and someone else is going to have a duff engine when they buy it from auction off him.

I just can't find a car of the same spec for the price I paid for it (£4600)

Give us a shout might be able to strike up a deal

[Parts-King]

Get your money back and start again, you could wait forever to get the right car at the right price, the money is better off in your bank and you can buy what you want when you want

Kingo

[iceland_potter]

could anyone tell me which wheels are on this please (and if you sell them Kingo, how much approx you reckon you could source for?)

[Scarlett Arrow]

These are the Wheels fitted as standard to early Gen 7's when the Sports Pack was specified. The manufacturer is Team Dynamics and being diamond cut, they are VERY susceptible to corrosion. Unless you have a very good reason for wanting them, I'd look elsewhere.

Even the various styles of Fondmetal alloys that Toyota has fitted to the 7 are only slightly better as they buckle very easily. After market alloys are both cheaper and in most cases, better quality.