Malfunction Light

[New-wheels]

Hi all

Our 02 Avensis Verso D4D GLS, 90,000 FTSH (including parts) has always driven perfectly fine until……, last night doing about 40 mph the engine malfunction light came on and the car lost about 90% power immediately. My first thought was had the turbo packed in, but with the engine still running not going above 2000 revs, just enough to get us home in 1st gear (0.5 mile). After about one hour I started the car, the malfunction light stayed off and the car is now driving fine on full power.

I have searched the web and discovered many Toyota Avensis owners have experienced the very same or a similar problem with some taking their cars to Toyota dealers for diagnostic tests and repair with varying success, in my opinion some dealers seen to have had a hit/miss approach to this fault.

Is this a registered known Toyota fault?

If yes when did Toyota become aware of it?

What needs replaced?

Any idea of cost?

My concern is if this malfunction were to occur while crossing a main dual carriage way with the kids onboard……doesn’t bear thinking about……and another worrying thing is your only reading this because you have a problem with you car what about the motorists who are oblivious to this.

Any comments welcome.

Thanks in anticipation

New-wheels

[codswallop]

My wifes Avensis Verso has this issue also. It seems very common across the D4D range, and I'm sure that Toyota must be aware of a root cause(s) for this, but I'm sure would swear blind there is no underlying issue. The fixes I have seen are new fuel pumps, new turbo's, new EGR etc, but in a lot of cases the original problem then re-occurs and you are out of pocket for £1k upwards.

The previous owners of our vehicle (relatives) had one of the turbo sensors changed a while back, and it did seem better for about 10k miles, but has come back now - happening about once per week. Switching off the engine and restating clears the fault until the next time.

I bought a code reader to get the fault code, but am unable to get it to talk to the car, so may have to take it to a dealer for them to read.

The issue seems to occur at about 2000rpm usually as you start to go up an incline/hill, and I have noticed that there seems to be a slight power glitch in normal operation at 2000rpm just before the turbo seems to spool up. What I'm planning to try is cleaning the EGR valve and trying to get hold of some replacement turbo sensors (maybe from a scrapped D4D vehicle), and see what the results are.

Post back here your findings etc.

Best Regards,

Tim.

Hi all

Our 02 Avensis Verso D4D GLS, 90,000 FTSH (including parts) has always driven perfectly fine until……, last night doing about 40 mph the engine malfunction light came on and the car lost about 90% power immediately. My first thought was had the turbo packed in, but with the engine still running not going above 2000 revs, just enough to get us home in 1st gear (0.5 mile). After about one hour I started the car, the malfunction light stayed off and the car is now driving fine on full power.

I have searched the web and discovered many Toyota Avensis owners have experienced the very same or a similar problem with some taking their cars to Toyota dealers for diagnostic tests and repair with varying success, in my opinion some dealers seen to have had a hit/miss approach to this fault.

Is this a registered known Toyota fault?

If yes when did Toyota become aware of it?

What needs replaced?

Any idea of cost?

My concern is if this malfunction were to occur while crossing a main dual carriage way with the kids onboard……doesn’t bear thinking about……and another worrying thing is your only reading this because you have a problem with you car what about the motorists who are oblivious to this.

Any comments welcome.

Thanks in anticipation

New-wheels

[New-wheels]

Thanks for your constructive comments codswallop

An update on this problem/fault….a “Toyota known fault” as follows…I brought my Wife’s Avensis Verso to our local Toyota Dealer last week to enquire about the malfunction light and loss of power? I began to explain the symptoms to a Toyota Technician at the parts reception adjacent to the showroom who immediately asked me to step outside to see the car, (I got the impression he was uncomfortable discussing this in the show room as other customers were present). To cut a long story short; His first words to me in the customers’ car park were “there’s a problem here with the fuel pump regulator on these motors between 70,000 and 90,000 miles” and you’re the third person in here today with this problem. I asked when Toyota became aware of this fault, he didn’t know having only been employed for about 6 months, I then enquired could this be replaced under warranty as I had a FTSH with Toyota parts, the reply was a polite no as the car was over 3yrs with over 60,000+. I then enquired the price of a new regulator – aah they don’t come separate it’s a new fuel pump and regulator unit that you need at £800 + vat + fitting. After being picked of the ground I questioned can you guarantee that will cure the problem, answer No we need to put the car on the diagnostics computer to establish exactly what the problem is at a cost of £60 + vat for labour per hour, I’ll sleep on it and let you know…..

I repeat myself again;

Does anyone out there KNOW WHEN TOYOTA BECAME AWARE OF THIS PROBLEM?

From a very disappointed new & used two car Toyota family for over 15 years at the reaction and reluctance of Toyota to address known fault.

Regards

Kevin

[hertsnminds]

I can understand how this is really annoying and potentially dangerous. But Toyota only offer a 3 year manufacturer warranty on their cars. There are other manufacturers who offer a 5 and even 7 year warranty.

I would expect after 6 years and 90,000 miles that things will go wrong with a car no matter who the manufacturer is.

How long do you propose Toyota extend the warranty cover on their cars?

If a dealer has sold you a car with 60,000 miles on the clock and knows that a part will become faulty at between 70,000 and 90,000 miles you may have a case that the dealer should replace the part before selling the car. If they sell you a new car with 3 years of warranty then it tells you they think things will go wrong after 3 years.

[codswallop]

You may not need a full pump replacement. It might be the Suction Control Valve, which I believe there is a replacement kit for, that can be swapped over fairly simply while the pump is still on the vehicle. Check the RAV4 forum, where someone did this and it cured the issue. I believe one of the members (partking ?) works for a Dealership and can supply for about £180.

I'm going to have to take my wife's to the dealer, as I just cant read the codes. Why on earth they put an obdII connector on the car and not support the OBDII protocols - heavens knows ! They have quoted me about £50 to read the codes - which seems a bit of a joke, but I seem to have no other option.

P.S. My wifes vehicle has just over 60kmiles, but the problem first occurred at about 40k, while still under warranty.

Thanks for your constructive comments codswallop

An update on this problem/fault….a “Toyota known fault” as follows…I brought my Wife’s Avensis Verso to our local Toyota Dealer last week to enquire about the malfunction light and loss of power? I began to explain the symptoms to a Toyota Technician at the parts reception adjacent to the showroom who immediately asked me to step outside to see the car, (I got the impression he was uncomfortable discussing this in the show room as other customers were present). To cut a long story short; His first words to me in the customers’ car park were “there’s a problem here with the fuel pump regulator on these motors between 70,000 and 90,000 miles” and you’re the third person in here today with this problem. I asked when Toyota became aware of this fault, he didn’t know having only been employed for about 6 months, I then enquired could this be replaced under warranty as I had a FTSH with Toyota parts, the reply was a polite no as the car was over 3yrs with over 60,000+. I then enquired the price of a new regulator – aah they don’t come separate it’s a new fuel pump and regulator unit that you need at £800 + vat + fitting. After being picked of the ground I questioned can you guarantee that will cure the problem, answer No we need to put the car on the diagnostics computer to establish exactly what the problem is at a cost of £60 + vat for labour per hour, I’ll sleep on it and let you know…..

I repeat myself again;

Does anyone out there KNOW WHEN TOYOTA BECAME AWARE OF THIS PROBLEM?

From a very disappointed new & used two car Toyota family for over 15 years at the reaction and reluctance of Toyota to address known fault.

Regards

Kevin

[smallfryy]

hi chap have had this fault lots ov times at work,. the repair ov the scv kit works and i have never had one come back yet.

the part number is 04221-27011. i have fitted kits in about half a hour plus runing it up. thay are about £180.

i a lso have a cuple of kits if your interested. hope iv beensome help

[New-wheels]

Hi Hertsnminds thanks for taking the time to make comment, I accept the car (an excellent car to drive) has passed the sell-by date with regards 3yr/60,000 mile warranty and things go wrong with cars in & out of warranty, but still my question is when did Toyota become aware of this fault? I have my suspicions they were aware of it when my vehicle was covered by warranty and failed or chose not to take appropriate action to rectify it.

[hertsnminds]

I have my suspicions they were aware of it when my vehicle was covered by warranty and failed or chose not to take appropriate action to rectify it.

The toyota warranty is for 3 years or 30,000 miles so any part failing or known to fail after this time is not covered. It is simply not practical or cost effective to replace every part on every car that may fail after 30,000 miles hence a 30,000 mile warranty.

However, if a Toyota dealer is selling cars with known times until component failure and not informing purchasers then it must be the resellers responsibility NOT Toyota's. If you can find a dated service notice to your garage about the fault from before the time you bought your car and they did not inform you about it when you bought the car then you might have a case against the seller, but not Toyota.

[napple]

Was there any resolution to this problem we are still some 1 year later having the same issues with out avensis verso