Rav4 2006 Dcat - B9004 Navi Touch Screen Replacement?

[Christia]

Hello :)

I found the forum with google and I hope that someone can help me with some information about the recent problem I have.

I have Toyota RAV4 DCAT 2006 with B9004 Navi Touch Screen \CD-DVD\

I broke the LCD Touch Screen by accident and I wonder if there is any chance to find such a screen so I can replace it.

Here are some photos of the problem

http://www.chris-art.net/personal/P9290004.jpg

http://www.chris-art.net/personal/P9290006.jpg

Everything is working fine \music and bluetooth\ except the touch screen and I can't navigate anything.

I live in Sofia, Bulgaria and I bought the car from Germany.

I called Toyota Bulgaria but they told me that they can only change the whole device which is EUR 4000 :o , something impossible as a price for me, it is like almost a whole new car...

As I see the screen is attached with screws so in my opinion maybe it's possible to be changed but I'm not an expert.

http://www.chris-art.net/personal/P9290008.jpg

http://www.chris-art.net/personal/P9290005.jpg

Does anyone had this problem or know where I can ask/call/write for some help/assistance.

Or if there is some auto morgue for parts,... anything... please.

Thank you very much in advance.

Chris

[Hoovie]

Can you not claim off your Insurance for this damage?

I have no other ideas on where you could source a spare, but some thing like this should be repairable, although not cheap!

[Christia]

No, because there isn't any burglary or a broken lock. I already asked.

I don't mind to give money or spend some amount even it is expensive, but EUR 4000 is not an issue at all. It's impossible.

The avarage mountly sallary here is EUR 400-600.

[bothwell_buyer]

This will be manufactured by another company for Toyota I guess. Its a case of trying to track down the supplier.

The screen looks as if its separate from the display as the displays seems to be working. There are special glues etc which you can get to repair broken glass and that might be a second best but far cheaper option. The stuff is used for repairing cracks in windscreens. Ask at your local windscreen repair garage if you have one.

Or for the payment of a return ticket, I could arange to come along and break into the car in a lonely spot!!! B)

[Hoovie]

No, because there isn't any burglary or a broken lock. I already asked.

I don't mind to give money or spend some amount even it is expensive, but EUR 4000 is not an issue at all. It's impossible.

The avarage mountly sallary here is EUR 400-600.

This may not apply to you (different rules in different countries and all that?)

Have you checked your home insurance to see if the screen may be covered by that?

I had a motorbike accident a few years ago and the Bike Insurance covered the bike, but not the leather or helmet. I checked my home insurance and that covered personal belongings - so I claimed from my household insurance and they paid up without any problems.

Worth a go :)

€4,000 is far too much to fix this - you can buy a brand-new non-Toyota unit that will do just as good a job and probably better for much less then half that amount.

[bothwell_buyer]

I could buy lots of old RAVs for that amount!

[Christia]

Have you checked your home insurance to see if the screen may be covered by that?...

I don't have a home insurance and I doubt that here this applies, because as I know when you make home insurance, everything which is covered is listed separately and doesn't cover such a belongins that are not in the house.

[Hoovie]

that is a shame, Christia. I don't have any other ideas for you myself. Hopefully someone on the forum will have a good answer for you.

All the best and welcome to the Forum anyway.

Hoovie

[bothwell_buyer]

Post it to Hoovie and insure the package!!

He can then post it back and insure it again!

[St Thicket]

It looks like it's the touch glass that is broken. The screen looks fine by itself.

Touch panels (not the screen) should be fairly cheap compare to the screen itself, so I bet that it can be done for less than 4000 euros. Anyone with knowledge could dismantle the screen unit and find the part number for the touch panel.

[Robert6920]

Hi Christia

Welcome to the forum. I don't know much about touch screens, but I wonder if some thing like this could work? Perhaps one of the cleverer forum members could comment on the likelihood of this sort of repair working?

Good luck

[Christia]

It looks like it's the touch glass that is broken. The screen looks fine by itself.

Touch panels (not the screen) should be fairly cheap compare to the screen itself, so I bet that it can be done for less than 4000 euros. Anyone with knowledge could dismantle the screen unit and find the part number for the touch panel.

Yes, right, I suppose the screen itself it's ok, but the glass - the upper part is broken, so now nothing works.

I will check the idea above.

Thank you :)

that is a shame, Christia. I don't have any other ideas for you myself. Hopefully someone on the forum will have a good answer for you.

All the best and welcome to the Forum anyway.

Hoovie

Thank you, Hoovie. You've been very kind :)

Post it to Hoovie and insure the package!!

He can then post it back and insure it again!

LOL...this is a solution :D

Actually I already have a lot of troubles finding any parts for this car here in my country as it is the only which is DCAT and apparantly there is a difference between DCAT and 4WD which TM Auto (Toyota official distributor and service for Bulgaria) sell here, even the AC and oil filters are different.

Later I will write about the tyres. I saw a "run flat" topic and I also have some troubles with that.

Thank you, guys, for your time.

[shcm]

Ouch, that is not nice :(.

If it is any help, I believe the Toyota part number for the whole navigation unit is:

86120-42240.

I think it is made by Denso and/or Aisin:

http://www.aisin.com/

http://www.globaldenso.com/en/

Although the parts catalogue says Matsu*****a (Panasonic - the board filter takes out the other name ), I'm not sure I believe it.

I'd start by contacting Denso, (if they will talk to you), see if they recognise the Toyota part number and maybe ask if they know of anybody who can carry out a repair. Perhaps tell them how really impressed you are with their system first etc :D

I expect the TFT panel and touch screen is a common part across the whole range of Denso's Navigation system range and there are actually not that many TFT panel manufacturers worldwide.

Sorry, but displays is not my area of electronics speciality. The touchscreen will just be a thin film across a piece of glass. If you look at it side on when you press it, you can just about see the film flexing. If the glass underneath is broken too, I wouldn't be surprised if the display starts to fail too.

Good Luck

[bothwell_buyer]

you could try RS Components - I use them for electronic stuff from time to time. The other idea is to try going onto some of the electronics or engineering forums that exist on the web and ask the question there. Theres lots of them.

[anchorman]

I can see several options.

shcm gives some good advice above.

Go to an independant ICE specialist and ask them if they can get it repaired.

There are adapters available to allow you to fit a standard radio head to the facia. Just use an ordinary unit for now and watch eBay as units of this type do pop up now and again so sit and wait. Changing the unit is very easy so don't pay a lot for that - we can guide you through the process.

Now on another matter, is that your photo up there on the avitar? If so I guess I should show you mine;

OK OK, I have to warn you that the cleaner the door gets the less I look like that and even with a fairly dirty door you have to use your imagination a bit. However, before you sell your RAV and jump on the next plane I also have to warn you that anchorwoman can be quite protective!

Regards

PS they're all thinking of ways to impress you now and I will get my beer poisened next time we meet at one of our events!!!

[Christia]

Today I went to Toyota... ofcourse - there is no any support by them ... nothing... They only sell the whole device for EUR 4000 - End of the question.

What is also interesting the car have 5 years warranty... not only warranty but international warranty...

Here all brand new Toyota Rav4 cars have 3 years warranty or up to 100 000 km.

So my car warranty is just a piece of papper ... as the car have already 130 000 km.

Ouch, that is not nice :(.

If it is any help, I believe the Toyota part number for the whole navigation unit is:

86120-42240.

I think it is made by Denso and/or Aisin:

http://www.aisin.com/

http://www.globaldenso.com/en/

Although the parts catalogue says Matsu*****a (Panasonic - the board filter takes out the other name ), I'm not sure I believe it.

I'd start by contacting Denso, (if they will talk to you), see if they recognise the Toyota part number and maybe ask if they know of anybody who can carry out a repair. Perhaps tell them how really impressed you are with their system first etc :D

I expect the TFT panel and touch screen is a common part across the whole range of Denso's Navigation system range and there are actually not that many TFT panel manufacturers worldwide.

Sorry, but displays is not my area of electronics speciality. The touchscreen will just be a thin film across a piece of glass. If you look at it side on when you press it, you can just about see the film flexing. If the glass underneath is broken too, I wouldn't be surprised if the display starts to fail too.

Good Luck

I postponed my answer on this because I needed some time for it.

What is one without friends... :)

With this idea and help from my friends I made some research.

Today I went in one of the biggest audio electronics car services... \I went to them for the car alarm when I bought the car\

They were very kind and one of the technicians took his screw driver and demontage the system \the whole box\ so that I can see what is written on the back.

Here is the text and a quick photo from my phone :

YEFA031893A

Toyota 8612-42240

86 113 - 60V410

FWSA 000 694

AISIN AW CO LTS

Serial 500694

Type EA05A1

Ref. No CQ-XS 0570A

Matsu*****a Electric Industrials Co

wow - this is censored...so a link maybe with the name

http://img91.imageshack.us/my.php?image=nametr4.jpg

\Panasonic\

which my friends found out leads to Mexico...

here

http://www.novosonic.es/pdf/IC-9015_ENG.pdf

http://www.novosonic.es/interfaces-multime...f61a8&pag=3

IC-9015/TOYOTA

I will also write an email, there is an email address in the PDF. I'm not sure about making a phone call to Mexico and trying to explain the problem ...with my not so good English... and I don't know about their English ... what will be the end of the conversation :D

An old joke I rememberd...

Ofcourse my pronunciation is not like the one of the Italian man... :D

Just kidding... this drama story makes me laugh from time to time...not only but the whole situation like being the only one with such a "frustrated" car and tyres system in my county :D

Tomorrow we will take a look at the interface cable...

Will be continued...

I can see several options.

shcm gives some good advice above.

Go to an independant ICE specialist and ask them if they can get it repaired.

There are adapters available to allow you to fit a standard radio head to the facia. Just use an ordinary unit for now and watch ebay as units of this type do pop up now and again so sit and wait. Changing the unit is very easy so don't pay a lot for that - we can guide you through the process.

Now on another matter, is that your photo up there on the avitar? If so I guess I should show you mine; ...

OK OK, I have to warn you that the cleaner the door gets the less I look like that and even with a fairly dirty door you have to use your imagination a bit. However, before you sell your RAV and jump on the next plane I also have to warn you that anchorwoman can be quite protective!

Regards

PS they're all thinking of ways to impress you now and I will get my beer poisened next time we meet at one of our events!!!

The whole device and system are working just fine. Only the touch screen not... I can't navigate anything with it... which is actually the songs swithing, the phonebook, speed dial, some info features like memos - I don't use them anyway

and ofcource the map.. but still not planning a trip to somewhere in Europe with the car (accept maybe if the whole story have a happy end... to come for the beer :D )

And because I mentioned the map... here in our Toyota representatives they even don't have a map for my country...

BMW, Audi, everybody else have... but not Toyota... why ... I still don't know.

Changing cd/dvd is ok, swithing songs, or answering phone this is ok by the driving wheel controls... but still looking at the broken lcd and being not able to use it ...gives me a heartache. I'm so get used to it already...

Off topic ...

Thank you for the picture :) but why is so red? :)

Yes, it's me on the picture :)

I can still come with the Rav, no need to sell it :D hope will get a better Toyota support there :D and all the problems will desappear

I have a few friends in London who invite me every year, but I have a German shepherd dog and can't leave him here alone as he is very attached and devoted to me... and he gets sick if I miss few days...so he travels with me here :D and the car is perfect for him :D

...and some of my customers /I have a small web design company/ also live in UK :)

I supose no need to be protective :D , I don't think anybody will take a girl with such a troubled car or one who breaks things so easily :D

*

For the eBay... also an option maybe but I have heard a lot of fraud stories. Even a close friend of mine which is now in UK was cheated with 3 000 pounds for a car motor he wanted to buy.

[anchorman]

So. Beautiful, own a top spec RAV and open minded about coming to the UK B)

However, I'm not quite sure what part of your last visitor your German Shepherd is chewing which I find of great concern :P

Apparently Aisin manufacture the Navigation Unit in Belgium and they must have a service exchange and repair facility to deal with Toyota warranty so maybe they will help you;

http://www.aweurope.be/

It is at least worth trying.

Maybe you can make it to London the next time the RAV owners go to the London Motor Show but just to keep anchorwoman and your German Shepherd happy we will make it a purely sociable event!!!

[Hoovie]

It seems to me that in Bulgaria you cannot really get that much use from this unit with no mapping at all. Garmin have Sat Nav maps for the capital city of Sofia and that seems to be the best available :(

I still think you need to weigh the cost of a repair to this unit to another unit to make sure you are not having to pay too much for a repair

You mentioned the warranty is only up to 100,000km and your car has exceeded that - if you are concerned that your car is outr of warranty and you want a warranty, that may be possible.

In the UK, the standard warranty is 3 years and 60,000 miles (100,000km), whichever comes first - BUT it is possible to buy extended warranty from Toyota which is nearly as good as the original warranty and this warranty can be bought at any time as long as the car has not exceeded 100,000 Miles (160,000km) and you have the option of limiting the mileage to 10,000 miles a year or make it fully unlimited.

Maybe Toyota Bulgaria have something similar they could offer you?

[St Thicket]

I doubt that cracking the display will qualify for a warranty repair. Normally, every defect due to external impact will not be covered by the warranty. There are of course insurances that will cover these, so-called "idiocy insurance" as we call it here i Norway...

But this is a quite interesting question anyway. I thought that the stereo's warranty wasn't dependent by the distance travelled... Just like the TV's warranty isn't depended by how many hours it has been in use...

[anchorman]

Don't misunderstand my comments guys!

When I said that Aisin must have a service exchange and warranty scheme I meant that they must have a repair facility and maybe it is possible to get the unit repaired there or even short cut the exchange sytem. At worst they could supply the information to alert the dealer on how to access the scheme.

Regards

[Christia]

However, I'm not quite sure what part of your last visitor your German Shepherd is chewing which I find of great concern :P

:D I'm not saying

Apparently Aisin manufacture the Navigation Unit in Belgium and they must have a service exchange and repair facility to deal with Toyota warranty so maybe they will help you;

http://www.aweurope.be/

It is at least worth trying.

Maybe you can make it to London the next time the RAV owners go to the London Motor Show but just to keep anchorwoman and your German Shepherd happy we will make it a purely sociable event!!!

I looked if there is an email to write them and attach some photos, so it will be more clear, but there is not, so I will try to phone tomorrow.

It seems to me that in Bulgaria you cannot really get that much use from this unit with no mapping at all. Garmin have Sat Nav maps for the capital city of Sofia and that seems to be the best available :(

I still think you need to weigh the cost of a repair to this unit to another unit to make sure you are not having to pay too much for a repair

You mentioned the warranty is only up to 100,000km and your car has exceeded that - if you are concerned that your car is outr of warranty and you want a warranty, that may be possible.

In the UK, the standard warranty is 3 years and 60,000 miles (100,000km), whichever comes first - BUT it is possible to buy extended warranty from Toyota which is nearly as good as the original warranty and this warranty can be bought at any time as long as the car has not exceeded 100,000 Miles (160,000km) and you have the option of limiting the mileage to 10,000 miles a year or make it fully unlimited.

Maybe Toyota Bulgaria have something similar they could offer you?

Yes, I know Garmin since last year when one if my clients from UK came in Bulgaria with his car and the same navigation. I liked it and I might concern bying one if Toyota BG don't come soon with a dvd map solution. I will check this thing with the extended warranty but here in Toyota BG all prices are cosmic...

*

Today we took apart the whole system device. It was a big adventure for me with all the different tools and screws :)

Two of my friends \my heroes\ :) (They are computer/electronics circuit specialists)... came and finaly we took apart the touch screen.

The screen it self \the monitor\ is just fine.

Unfortunately my Nokia E51 is not very good with the photos in the dark and I didn't have my Olimpus with me.

This is the touch screen. We will look to find such one.

Just for the record :) ...if someone have the same B9004 and ever need \hope not\ to take it appart, just know that you will need the original dvd system after putting everything back :) so that the system find its software.

Otherwise it says "Cannot read the program. Please consult a dealer."

[Hoovie]

On eBay, I have seen touch screen in-car monitors for under £100, so maybe that could be a source? There should be a calibration routine for the touch screen on the unit - every device I have every used with a touch screen has one.

Sounds like you are making progress

[rave]

There is this Company here in Portugal that repairs Toyota GPS units : http://cgi.ebay.co.uk/DRIVE-DVD-TOYOTA-VOI...1742.m153.l1262

Maybe it`s worth asking them if they do that kind of repairs, sending i`m the photo.

[bothwell_buyer]

Aw cumon anchorman. Ah jist ken that yer photo wisd taken in 1927. In front o a polished 2-6-2. An ye wur steamin. Goany update the photo wi a real wan oar wull ah dae it fur ye?

Yer jist jellyuis aboot ra cracker frae Bulgearea ah ken.an no, ye cannae tuch hur screen. Yer wifey wull never tak ye back!

(and just for the muderators on this forii and those who struggle to read and eat and drink at the same time....."Now just a minute Mr Anchor-man. I think the photograph you have posted has been posted here before many times over the last 100 years. It may have been taken against a steam engine with a single axle front setup; a 3 axle drive train and a 1 axle bogey. And you were exhausted from shovelling coal into the boiler to make steam. Perhaps you are getting a bit steamed up as the English say at looking at a photograph of a very nice looking girl [a rare stunner by the way]. However, the distance between England and Bulgaria is difficult to traverse with a diesel locomotive that is neither buoyant nor quick enougfh to get you there and back in a shift before your beloved and gorgeous wife finds out.) Thank heaven for the muderators as they have little else to do but monitor my Scots language. They must all be Presbyterians - not that that bothers me - I used to be one before I became a Roman Jehovah witness.

And still on the subject of difficult to get parts, I'm still looking for polybushes for the RAV.

[anchorman]

Bothy

Nitrous is for in the engine. Your not supposed to swig it!