New Toyota Avensis Tr

[burnham35]

Hi everyone I am a new registered user though i have owned toyotas for the last 15 years, I bought a new toyota avensis TR tourer in Febuary, I had the car a week in which I did approx 1000 miles, The drivers seat springs then gave way and due to the way the seat is made there is a plastic clip in the middle of the seat that gets you in a very painfull place :o.My toyota dealer has been very good and have done there best to fix the problem but as it is a manufacturing problem there is not much they can do. The car has been off the road for the last six weeks as it is to uncomfortable to drive.

Toyota uk says there is no manufacturing fault with the seat and says as they have had no complaints from anyone else they are refusing to replace the seats or the car.

So I am putting this post up to see if anyone with a 2009 avensis TR with the cloth interior has a similar problem, I have had 3 of the previous shaped Avensis and never had a problem with them I even did 110000 miles in one of them

[Parts-King]

I cant understand anybody saying a collapsed seat is not a manufcturing problem? Who have you taken this up with? A new car that has been off the road for six weeks is not good for Toyota OR you. Get to see the dealer principle and discuss the case with him, there MUST be a solution you can both come to. Make that appointment as soon as possible and see what he says before taking this any further

Kingo

[burnham35]

I cant understand anybody saying a collapsed seat is not a manufcturing problem? Who have you taken this up with? A new car that has been off the road for six weeks is not good for Toyota OR you. Get to see the dealer principle and discuss the case with him, there MUST be a solution you can both come to. Make that appointment as soon as possible and see what he says before taking this any further

Kingo

Hi . It is toyota customer relations I have been dealing with, they have actually lent me a car for the last six weeks. My local toyota dealer has been very good and were willing to swap my car for there T4 demonstrator with the leather interior, but toyota would not allow it to go through, also customer care said the seat frame is the same on the leather and cloth seats ( which i don't beleive as the leather seat has electric opperation adjustment at the front under your legs and the cloth dos'nt)so It would be no use to me as the problem is me and not the car as they have had no complaints from anyone else so they say. I have sent the case to watchdog on the BBC so I am hopeful they will screen it on the program.

[Rossy]

Hi everyone I am a new registered user though i have owned toyotas for the last 15 years, I bought a new toyota avensis TR tourer in Febuary, I had the car a week in which I did approx 1000 miles, The drivers seat springs then gave way and due to the way the seat is made there is a plastic clip in the middle of the seat that gets you in a very painfull place :o.My toyota dealer has been very good and have done there best to fix the problem but as it is a manufacturing problem there is not much they can do. The car has been off the road for the last six weeks as it is to uncomfortable to drive.

Toyota uk says there is no manufacturing fault with the seat and says as they have had no complaints from anyone else they are refusing to replace the seats or the car.

So I am putting this post up to see if anyone with a 2009 avensis TR with the cloth interior has a similar problem, I have had 3 of the previous shaped Avensis and never had a problem with them I even did 110000 miles in one of them

/quote]

hi

you are doing above average miles,so expect more problems,my personal belief is never to buy a car that has just been launched.hence the reason why we have bought 3 09 old model avensis d4d for taxi,we all remember the problems with 2003-2005 avensis (clutch,fly wheel,headlamps,steering column,seats,bulbs,injectors,turbo,ecu and they are the ones you have heard of) how does it feel to part of toyota corp "research and developement"(guinea pig).sorry but thats the way the industry operates,your complaint was logged,then they wait for more,and more,and when enough people complain it gets sorted,

[RK123456]

I took delivery of a new Avensis T2 Toures 2.0 diesel 3 weeks ago, I've done 2000 miles in 3 weeks.

Impressions of the car, WOW.

It is comfortable, no problem with the seats and I am no lightweight, exonomical, getting over 50 mpg, calculated by working out between fill ups.

It carries a lot of stuff, especially with the back seats folded down.

My only niggle is the speedo and odometer.

A regular journey in my old avensis recorded a distance of 108 miles. The same journey in my new one shows a distance of 110 miles. Also the speedo, my speedo shows 40mph when my Tomtom shows 36mph, Toyota have checked and assure me the correct speedo is fitted and it is down to speedo tolerance reading up to 10% more than actual speed. That's all very well but when you're in motorway roadworks with 50mph average speed cameras doing what you think is 50mph when you're actuall doing 45 or 46mph with 40 tons of lorry tailgating you, a more accurate speedo would be nice.

[systonlad]

I took delivery of a T4 tourer on monday, only done 200ish miles so far but the spec is very impressive, the 2.2D 150 engine seems to pull well, been stuck in a lot of traffic so mpg is a lowly 38 at the minute but the engine needs to loosen up a bit. Speedo is out as above but no more than my Vauxhall Vectra was, I just set my speed acording to the tom-tom when in average speed roadworks

[burnham35]

Hi

Thanks for your replys, i have done nearly 5000 miles now but as I can't get comfortable in the car, I am getting rid of it tomorrow, my dealer has got me an old style avensis

I would be interested to hear how you get on with your new cars. I am quite tall so I found that my knees were in the way of the electric window switches, the hand brake switch was the same, so difficult to get at. Also how are your screen washers as on the motorway above 50 to 60 mph next to no water went on the screen making it very dangerous to see.

I bought the 2.0 d4d because I hoped the economy would be better than the 2.2 I had before, but it is not I am getting an average of 39 on the new one which was about the same as the old 2.2, I also find that the 2.0 has very little performance compared with what I had before.

I also noticed over the last couple of days when the car is sat in the sun my lumber suport was very hard when I got in the car, so I had to deflate it, then pump it back up again a little while later , when it had cooled down.

Apart from the seat I just got fed up with all the other little things that spoiled the car for me, and to cap it all driving home tonight a small stone flicked up from the car in front and hit the very top of the windscreen on the drivers side, and I now have a 9" crack down the screen in front of me.

Anyway I hope you enjoy your cars and dont have the problems I have experenced. I will do a post on what I think are the good and bad bits of the car in the next week or so

[Fitter]

I took delivery of a new Avensis T2 Toures 2.0 diesel 3 weeks ago, I've done 2000 miles in 3 weeks.

Impressions of the car, WOW.

It is comfortable, no problem with the seats and I am no lightweight, exonomical, getting over 50 mpg, calculated by working out between fill ups.

It carries a lot of stuff, especially with the back seats folded down.

My only niggle is the speedo and odometer.

A regular journey in my old avensis recorded a distance of 108 miles. The same journey in my new one shows a distance of 110 miles. Also the speedo, my speedo shows 40mph when my Tomtom shows 36mph, Toyota have checked and assure me the correct speedo is fitted and it is down to speedo tolerance reading up to 10% more than actual speed. That's all very well but when you're in motorway roadworks with 50mph average speed cameras doing what you think is 50mph when you're actuall doing 45 or 46mph with 40 tons of lorry tailgating you, a more accurate speedo would be nice.

The trouble with car speedos is that they do not measure the speed of the vehicle. They count, either electronically or mechanically the revolutions of the gearbox output shaft. The tolerances in the final drive, wheels and tyres affect the accuracy of the display and 10% inaccuracy is quite normal.

[2912pwil]

Burnham: Sorry to hear of your experiences:

I've a March '08 TR since Sept '08 - no probs with the seat: I'm 16-17 stone (depends...) and as it happenned the selection criteria for any new car (previous was Lexus GS300) was "can I live with the seat?? Presume you've the new model...

Couple of questions...

a) What do you weigh??

B) How long did you test-drive an Avensis before buying it??

everyone is different and just because someone else says a car/seat/steering-wheel is great don't mean it will be for you..

Cheeers! Hope the new car is better??

[burnham35]

Hi

When I tried the demo it was with the leather seats but as I wanted the car in dark blue, the seats were in cream leather which I did'nt like so I went for the cloth seats. I did sit in a saloon with cloth seats but none were available to drive, a big mistake on my part.

Anyway now I have a 08 2.2 TR and after driving it for the last week It makes me aware just how bad that new avensis was. The fuel economy on new avensis 2.0 d4d was at best 38 mpg and the thing was so under powered it was painful. My 2.2 08 Avensis doing the same route and same traffic conditions is doing 43mpg and also goes very well.

Something else owners of the new avensis should be aware of, I stated earlyer in the thread the windscreen got hit by a small stone which put a small chip in the screen, by the time I got home it had cracked very baddly , my old avensis have in the past had a lot of stone chips in the wind screens but have never cracked. when I compared the new Avensis with the old, If you push on the top of the windscreen of the new model the screen and roof panel flexes quite a lot but on the old it is solid, so I think this is why with a very small flaw in the screen it cracked so baddly.

[paul58]

My 2009 Tr has done 9000miles, the drivers seat is now really painful on the bum. The padding seems to have gone leaving a bar with three lumps on it just below the surface of the centre cross stitching line. When you sit down part of your weight is directly on the solid bar. Will take it to the dealer tomorrow to see what they say. Will try mentioning all the other niggles again as well, int alarm going off for no reason, rear seat belt alarm going off for no reason, and my pet hate of the recirculated air always coming on from the start, no matter how it was left.