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Yaris Cross 2023

My Yaris Cross is 4 months old. For the last few days, the first 15 -20 minutes does not turn on the EV mode,just drive on gasoline engineEV mide just turn on if stop on traffic lights. The hybrid battery is often 100% full, which is not good. Does anyone know what can cause this phenomenon.The weather is warm and the heating is off. Im in Germany


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